futeko.com FORUM
Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Fabian1812 on April 23, 2018, 03:55:47 PM
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Hello,
I have a problem with my Q10 Pro. The installed the newest official firmware 2.08 and also upgraded to Kodi 17.6.
After configuration of my libary I recognized I am not able to playback .iso BluRay files in Kodi (wrapper). The files are saved on external USB disks.
I always get the message "video problem".
Mkv files are working fine. I can also playback the iso files using the kodi-player. When I am starting the iso files inside the "media center" on home screen of q10 pro the playback is also working.
Is this a known issue? What can I do?
Fabian
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Did you reinstall the Blu-ray .iso patch? It is not automatically included with firmware (yet):
http://www.futeko.com/newforum/index.php?topic=2291.0
Check with MediaCenter playback first, before trying Kodi with Wrapper.
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It has nothing to do with the BD menu patch.
Rather: Try reactivate the Wrapper. FAQ: How to reinstall wrapper? Shutdown Kodi. Find wrapper app at My Apps - Wrapper. Select 'use Kodi player'. Exit wrapper app. Run wrapper app again. Select 'use wrapper player'. Exit wrapper app. Restart Kodi.
Also if it won't work try this: How to check wrapper is installed? Run Kodi and navigate to Videos - Files - any video file. Press remote menu key. You should get a 'play using..' option with 'Wrapper' as an option.-> Try to Play the iso this way.