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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: usmanishaq14 on March 31, 2018, 12:36:56 PM

Title: Netflix not streaming 5.1 sound and HD quality on Q10 Pro
Post by: usmanishaq14 on March 31, 2018, 12:36:56 PM

I am using Q10 PRO I can not get 5.1 surround on it with Netflix app, please let me know if any one has a solution to get ATMOS/DD5.1 sound along with Ultra HD video quality on this device.

Title: Re: Netflix not streaming 5.1 sound and HD quality on Q10 Pro
Post by: Mount81 on March 31, 2018, 03:34:03 PM

Netflix and other mayor online streaming apps are limited to SD resolution on these Boxes (and on most Android Boxes). No workaround.

Title: Re: Netflix not streaming 5.1 sound and HD quality on Q10 Pro
Post by: HereIsTom on March 31, 2018, 04:08:46 PM

Quote from: usmanishaq14 on March 31, 2018, 12:36:56 PM

I am using Q10 PRO I can not get 5.1 surround on it with Netflix app, please let me know if any one has a solution to get ATMOS/DD5.1 sound along with Ultra HD video quality on this device.

That's because Netflix blocks that, only some expensive brands that pay for it get HD sound and image with Netflix.

Title: Re: Netflix not streaming 5.1 sound and HD quality on Q10 Pro
Post by: caseyjones on April 01, 2018, 09:52:02 PM

There should be a "sticky" referring to Amazon Prime, Netflix and others as to they are only available in SD (Standard Definition; 480l US) when using these unauthorized (by them) 'TV Boxes' (as the Chinese love to call these).

Too many are under the delusion they will get those in HD.  ;)
Upscaling from 480i to 1080p doesn't count, it's still SD just like playing a DVD!