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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: pranjandas on March 07, 2018, 02:22:31 PM

Title: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pranjandas on March 07, 2018, 02:22:31 PM

Dear Futeko,

I am not able to change my OS from custom Android TV (Based on FW 2.0.6) to either Custom 2.0.7 or the official 2.0.7 in my Q10 Pro. Every time the update starts with colored circle and after a while the system boots and again logins into Android TV OS with very less pre-installed apps of the Android TV.

Please suggest how to proceed further with change in OS from Custom Android TV to Official 2.0.7 or Custom 2.0.7.

Thanks and Regards
Prashant Ranjan
India
prashant.ongc@gmail.com

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pcristi on March 07, 2018, 04:13:18 PM

It's HiMedia recover problems please use USB flash not bigger than 32GB clean formal as FAT32, try 2-3 consecutive times, if is still  fails format USB flash as NTFS and try again.

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pranjandas on March 07, 2018, 04:25:19 PM

Thanks pchristi!

I tried Method No.2 for changing Android TV to OFW 2.0.7 i.e. Settings>Local Upgrade and I succeeded! However one problem which crops up is Google Play store isnt opening and says "Not Compatible with this version of device. How to resolve this issue?

FYI under "Settings" there is no update available which I could uninstall as suggested by the device after installing OFW 2.0.7.

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pcristi on March 07, 2018, 04:27:31 PM

Uninstall Google update from Settings/More/App/Google Play or event better do factory reset to remove all Android TV user apps.

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pranjandas on March 07, 2018, 04:28:34 PM

FYI under "Settings" there is no update available which I could uninstall as suggested by the device after installing OFW 2.0.7.

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pcristi on March 07, 2018, 04:29:49 PM

Quote from: pranjandas on March 07, 2018, 04:28:34 PM

FYI under "Settings" there is no update available which I could uninstall as suggested by the device after installing OFW 2.0.7.

Try to set disable will popup for uninstall update for Google play.

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: pranjandas on March 07, 2018, 05:00:45 PM

Thanks a ton pcristi!

It worked and all is well with OFW 2.0.7 till now :-)

Title: Re: Not Able To Flash Official FW 2.0.7 in existing Custom Android TV OS
Post by: wulkanos on March 16, 2018, 10:59:07 AM

How remove Android TVOS without reinstalling frimware?
I want Launcher 3D when box start