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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Ellah on January 16, 2018, 11:16:41 AM

Title: Q10 Pro pause playing music randomly
Post by: Ellah on January 16, 2018, 11:16:41 AM

Hello,

Got Q10 Pro connected via HDMI ARC with Sony TV and optical audio with AMP. When set to play the  music with TV turned off I noticed that from time to time all of the sudden it get paused for no reason, so I have to press play on remote to keep playing... Very annoying -  has someone experienced that and what could be a reason, HDMI ARC connection?

Title: Re: Q10 Pro pause playing music randomly
Post by: futeko.com on January 17, 2018, 09:53:29 PM

From FAQ:

* Q10 Pro interfering with HDMI CEC/ARC? Q10 Pro CEC should be disabled in FW 2.0.3 and later. However, some users still report problems with Q10 Pro interfering with CEC/ARC signals. If this is the case you can either get a CEC stripping HDMI adapter or manually block pin 13 on the HDMI cable. See here: http://www.futeko.com/newforum/index.php?topic=747.0