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Product Support => Egreat A11, A10, A5 => Topic started by: fabiods on December 16, 2017, 08:00:10 AM

Title: EGreat A11 - Color space 10bit......selected will not supported,set to back
Post by: fabiods on December 16, 2017, 08:00:10 AM

The A11 is the best Egreat mediaplayer, is it possible that a fundamental fact like the 10bit HDR has this error, at least to me with PVR Sony 260 hdr10bit and TV Sony 4k HDR 10bit?
I tried everything, even a hard reset, but nothing.
I have upgrade from 1.2.5.6 to 1.2.6.0 but all the options for 10 bit is "selected will not supported,set to back",
How is it possible?
If I can not enjoy the HDR10bit, I can only return the product and refund.
Regards,
Fabio

Title: Re: EGreat A11 - Color space 10bit......selected will not supported,set to back
Post by: futeko.com on December 18, 2017, 02:17:16 PM

It's a known bug and Egreat will have it fixed very soon.

http://en.egreatworld.com/comunity/index.php?threads/color-space-10bit-selected-will-not-supported-set-to-back.3445/