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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: TickMan on December 13, 2017, 12:46:16 PM

Title: Himedia Q10 Pro HDD problem
Post by: TickMan on December 13, 2017, 12:46:16 PM

I have problem with HDD install to this player.  I have 4TB WD, but player don't see it.  HDD is visible from other devices, but player don't see it.  I pull it out of player and did slow format inside desktop, but this doesn't help. How to solve problem like this ?

Title: Re: Himedia Q10 Pro HDD problem
Post by: futeko.com on December 13, 2017, 02:33:20 PM

HDD should be formatted GPT partition table and NTFS file system.

Make sure the SATA connector is fully pushed into the connector on the HDD.

More info about installing HDD in Q10 Pro here: http://www.futeko.com/newforum/index.php?topic=932.0 and here: http://www.futeko.com/newforum/index.php?topic=576.0