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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: fghbmep on December 03, 2017, 08:45:35 AM

Title: How to safely remove the HDD drive from its cradle
Post by: fghbmep on December 03, 2017, 08:45:35 AM

The advice in the forum re removing hardware from the  Q10 works as described, but only if I have an item attached to the USB ports. It does not work with an HDD inserted in the built in HDD cradle. I also have a B900 and that works swiftly by asking you to wait whilst it removes a USB or HDD drive. All I have to do is press the power off button and the auto process kicks in. I only bought the Q10 for 4K playback as the B900 still works fine. The B900 also plays back subtitles whereas the Q10 still doesn't unless I install VLC Player.
       Any advice gratefully received. Thank you.

Title: Re: How to safely remove the HDD drive from its cradle
Post by: futeko.com on December 19, 2017, 10:42:29 AM

In HiMedia media center app, press remote menu key when the device you want to remove is selected. You'll be asked 'Safely eject device?'.