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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: efessro on November 30, 2017, 08:58:34 PM

Title: Himedia Q10
Post by: efessro on November 30, 2017, 08:58:34 PM

Hi all, I have a Smart Tv Box Q10 and i don't know what update i can make, in attach i put some picture with him.  Please help me with a hint about that device or a location of an update.

Picture with device on that link

http://tinypic.com/a/aboy9c/4 (http://tinypic.com/a/aboy9c/4)


Thanks in advance

Title: Re: Himedia Q10
Post by: HereIsTom on November 30, 2017, 09:51:35 PM

I see it is the old Q10 model, not the new Q10 Pro model, so there is no update for your model.

Title: Re: Himedia Q10
Post by: efessro on November 30, 2017, 10:35:12 PM

One question, please, you know where i can find the original firmware, i want to reinstall with original android version. Regards

Title: Re: Himedia Q10
Post by: stl on December 01, 2017, 06:30:36 AM

Quote from: efessro on November 30, 2017, 10:35:12 PM

One question, please, you know where i can find the original firmware, i want to reinstall with original android version. Regards

That seems to be the first Q10 generation, I couldn't even find it in the Chinese Himedia site. I suggest you send an email to export@himedia.cn

Title: Re: Himedia Q10
Post by: futeko.com on December 01, 2017, 08:36:02 AM

It's the first generation Q10. We didn't sell it so we don't have firmware for it. As stl says, you should contact HiMedia.

Title: Re: Himedia Q10
Post by: efessro on December 01, 2017, 11:31:24 AM

Thank you all