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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: ross1363 on October 12, 2017, 05:01:00 PM

Title: q10 pro update 2.0.4 2.0.5 update problem
Post by: ross1363 on October 12, 2017, 05:01:00 PM

Hi, I have Q 10 pro, I did upgrade to firmware 2.0.4. but q10 turns on but does not restart. Then I did a new upgrade to 2.0.5, now q10 reboots but you see nothing, no icons, no KODI, no youtube, nothing ... what to do? Thank you and excuse my English.

Title: Re: q10 pro bloccato dopo aggiornamento firmware
Post by: stl on October 12, 2017, 05:45:06 PM

Which version did you had initially, 2.03?

Title: Re: q10 pro update 2.0.4 2.0.5 update problem
Post by: futeko.com on October 12, 2017, 08:25:44 PM

English please on this forum. I have also replied to your email about the same thing.

I'm not certain what happened during the update to cause the problems, but a reinstall of 2.0.5 should fix it.

Use firmware 2.0.5 and the restore button method as detailed here: http://www.futeko.com/newforum/index.php?topic=2289.0