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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: Bo33 on September 02, 2015, 01:35:14 PM

Title: mounting internal HD on a mac
Post by: Bo33 on September 02, 2015, 01:35:14 PM

Hi I cant seem to work out how to mount the internal HD, it's formatted and the box can see it but it's not showing in finder on my Mac

can you offer any advice please?

thanks

Title: Re: mounting internal HD on a mac
Post by: futeko.com on September 02, 2015, 03:47:52 PM

How are you connecting the Mac to the Q10?

Presuming it's via the USB 3 port on the back then, using a PC here, the drive is visible as a normal USB HDD. Nothing special in settings, just connected it all up and drive was visible.

I'm no expert in things Mac. I'd be looking at whether the Mac can read the format of the drive (how did you format it? It should be NTFS / EXT2 for the Q10 which a Mac may have trouble with). You may be able to install something on the Mac to allow it to read these formats. NTFS is standard Windows format.

Title: Re: mounting internal HD on a mac
Post by: Bo33 on September 02, 2015, 04:57:37 PM

ok what I have done is put a WD green 2TB drive in it and used my windows tablet for format it (NTFS)

I enable Samba and the box is showing in my finder but only the internal memory that came installed in the box, not the internal HD or a usb one I have tried but the box can see them, I don't want to have to plug it in every time I need to add new media to it

I guess if you are a windows user I might be out of luck

many thanks