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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: imats on September 23, 2017, 09:44:54 AM

Title: Android error in Q10, help
Post by: imats on September 23, 2017, 09:44:54 AM
Hello everyone, in the last update 2.0.4 something has happened in my Q10, now every time I try to upgrade to 2.0.5 when starting the android installation gives error and hence does not pass.
I have tried everything, install previous versions, try to go back to Android 5 and even do a factory reset, nothing works.
The Android doll always comes out lying down and gives error.
Can anybody help me??

Thank you
Title: Re: Android error in Q10, help
Post by: pcristi on September 23, 2017, 12:10:19 PM
Be pacient and try few times consecutive recovery process(paper clip), if still not success try few from USB upgrade usually working after 3-4 times.
This bug is present only with v2.0.4.
Title: Re: Android error in Q10, help
Post by: imats on September 23, 2017, 12:29:48 PM
Be pacient and try few times consecutive recovery process(paper clip), if still not success try few from USB upgrade usually working after 3-4 times.
This bug is present only with v2.0.4.

I have tried it like 20 or 30 times and neither with any of the systems that you indicate leaves the error of android, some other idea ??
Thank you

EDIT:

At last
Thanks for the help.
In the end I worked by putting the Update in sdcard  to the sixth time.
Now I will try to do a clean installation with the method (paper clip)