futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: s100movie on September 07, 2017, 05:48:58 AM

Title: WD Green HDD not recognized
Post by: s100movie on September 07, 2017, 05:48:58 AM
I was try 2 WD Green HDD (2TB & 1TB)
not recognized at all
but I was try many  WD Blue HDD
is ok at all
why?
Title: Re: WD Green HDD not recognized
Post by: futeko.com on September 07, 2017, 08:45:32 AM
WD Green works, 100% verified.

It must be a drive format problem. See here: http://www.futeko.com/newforum/index.php?topic=932.0

Title: Re: WD Green HDD not recognized
Post by: s100movie on September 07, 2017, 05:28:55 PM
WD Green do work, 100% verified.

It must be a drive format problem. See here: http://www.futeko.com/newforum/index.php?topic=932.0

I was follow the instruction but got no luck to me
windows cannot read my HDD from Q10 pro
( I try this HDD direct connect SATA to my computer is OK )
Title: Re: WD Green HDD not recognized
Post by: gizmops on September 27, 2017, 09:51:19 AM
I have the same problem. New 2tb hdd is seen in win 7 as New volume "" Healthy Primary Partition but can not see in on Q10 Pro when only connected to TV by hdmi cable..
Title: Re: WD Green HDD not recognized
Post by: futeko.com on September 27, 2017, 01:02:12 PM
I was follow the instruction but got no luck to me
windows cannot read my HDD from Q10 pro
( I try this HDD direct connect SATA to my computer is OK )

Try connecting every up (HDD in Q10 Pro, USB cable between PC and Q10 Pro), letting PC boot up, and then finally powering up Q10 Pro.

The linked format method is not necessary, really any drive formatted GPT/NTFS should work.

In Windows drive managment, is there a drive info screen that you could post a screengrab of? So I can see how the drive is formatted.
Title: Re: WD Green HDD not recognized
Post by: gizmops on September 27, 2017, 03:00:38 PM
Attached is the snip as requested. Thanks
Title: Re: WD Green HDD not recognized
Post by: futeko.com on September 27, 2017, 03:26:11 PM
Is the partition table GPT? See here: https://www.howtogeek.com/245610/how-to-check-if-a-disk-uses-gpt-or-mbr-and-how-to-convert-between-the-two/
Title: Re: WD Green HDD not recognized
Post by: gizmops on September 27, 2017, 04:18:20 PM
The partition table was MBR .  Now having followed your command line instructions it is GPT. Whats next.
Title: Re: WD Green HDD not recognized
Post by: gizmops on September 28, 2017, 07:22:46 AM
The harddrive is working in Q10 . I have transferred some music and video files to Q10.  Video / audio  shows on TV but no sound. Any ideas please
Title: Re: WD Green HDD not recognized
Post by: gizmops on September 28, 2017, 07:40:26 AM
Solved. Audio and video working fine in Media Centre.  Thanks to all for help.