futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: maelor on August 14, 2017, 03:06:06 PM

Title: Google Password Issue
Post by: maelor on August 14, 2017, 03:06:06 PM

 I've changed the passwords on my Google accounts but now I can't access any Google apps on my Q10 box!  So now I can't use Chrome, Play, YouTube. How do I sync the passwords when the Q10 settings do not have an "Accounts" section?

I have no problems with my phone or tablet. I'm just asked for a new password. The Q10 box appears to be simply sending the old password out and I get messages like "Please update your sign-in details" and "Account authorisation failed".

Title: Re: Google Password Issue
Post by: pcristi on August 14, 2017, 06:43:28 PM

Remove account and add again.

Read topic Doubts with account management
http://www.futeko.com/newforum/index.php?topic=1934.msg16234#msg16234

Title: Re: Google Password Issue
Post by: maelor on August 14, 2017, 10:59:53 PM

Thanks pcristi. But before I read your reply I decided to re-install HMD-2.0.4  and everything is now working.again. At least I now know how to use the Search option to access the "missing"  settings  ;).

Title: Re: Google Password Issue
Post by: futeko.com on August 15, 2017, 08:54:49 AM

Thanks pcristi. I have added your solution to the FAQ.