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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: aquilabert on August 01, 2017, 02:57:53 PM

Title: Q10 pro problems with android 5.1.1 with Netflix and MX Player
Post by: aquilabert on August 01, 2017, 02:57:53 PM

I have a Himedia Q10 pro worked well until I upgraded to 7.
The problems were with:
-MX Player: the software crashes (it returns at home screen)
-Netflix: crashes when the film ends
-The bottun bar that I use for delete from memory resident software or tho pas from a software to another doesn't exist.

So I passed to android 5.1.1 but I have the same problems.
Some help please.
Tanks

Title: Re: Q10 pro problems with android 5.1.1 with Netflix and MX Player
Post by: futeko.com on August 03, 2017, 10:03:29 AM

If you downgrade to Android 5.1 you will get exactly the same system as before the update to Android 7. It's important to use restore button method. For Q10 Pro, as here: http://www.futeko.com/newforum/index.php?topic=1392.msg10920#msg10920

Android 7 firmware 2.0.4 requires Netflix version 4. Get it here: https://netflixhelp.s3.amazonaws.com/netflix-4.16-200147-release.apk Earlier firmwares work with most recent version of Netflix from Play Store.

MX Player should work on all firmware versions.