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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: snap on July 28, 2017, 08:14:12 AM

Title: App stopped
Post by: snap on July 28, 2017, 08:14:12 AM

When I open my Q10 pro I receive an error "App stopped "  what can I do ?

Title: Re: App stopped
Post by: futeko.com on July 28, 2017, 10:23:12 AM

Does it say which app stopped? Does the box hang?

What firmware version?

Title: Re: App stopped
Post by: snap on July 28, 2017, 07:39:39 PM

No not say what app. I have android 7  2.0.3 and yes it hangs, I cannot do anymore

Title: Re: App stopped
Post by: futeko.com on July 28, 2017, 09:45:31 PM

2.0.3 has a known bug where you get 'st process stopped' and similar error messages.

The solution is to install firmware 2.0.4.

Title: Re: App stopped
Post by: snap on July 30, 2017, 02:04:29 PM

When opening the Q10 pro after boot he freeze on the screen where kodi, settings etc  is shown. I cannot do anything anymore, what to do, please help

Title: Re: App stopped
Post by: snap on July 30, 2017, 02:12:53 PM

I also receive now " Google Partner Setup has stopped close app, but I cannot do anything anymore

Title: Re: App stopped
Post by: snap on July 30, 2017, 02:51:12 PM

Ok I just do the upgrade to firmware 2.0.4. For the moment everything fine, I hope It stay so