futeko.com FORUM
Product Support => HiMedia Q5/Q10 4K3D => Topic started by: nickh on August 05, 2015, 12:30:09 AM
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Hi
Just bought a 4k tv and hooked the q10 up through my amp that has 4k passthrough and I have kodi with the wrapper installed.
however when I play a 4k file it says in the wrapper it's only 1080.
kodi also says 1080 in the settings
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You have to change the output on your Q10 to one of the 4k choices.
You will find it in Settings / Display.
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I have done that, it still says 1080 when playing the file and revert to 1080p on reboot
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To stop the box reverting to 1080p go Settings - More - Display and untick 'optimal display format'. This is the toggle for auto resolution.
Kodi will always say 1080p because it doesn't support 4K yet. However when you play files through the wrapper they will play at 4K.
With the file playing through the wrapper (or using the media player app from the box main menu) where are you seeing that the 4K file is 1080p? If it's when you pause the video at the top left (e.g. 'Video: 1920x1080') then this is the file resolution, the app won't misreport the resolution. What resolution does the TV say it's operating at?
Download the 4K Sintel sample from here http://www.libde265.org/downloads-videos/
What does the wrapper / media player app report as resolution?