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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: bohorne on July 13, 2017, 07:27:31 AM

Title: Netflix not working with Pro Custom Firmware on Q5pro
Post by: bohorne on July 13, 2017, 07:27:31 AM
Hello,

can someone confirm or help me out with the fact that Netflix is not working on my Q5Pro with Pro Custom Firmware 2.04? I always get the message that the installed version is not compatible. Is there a solution?
Title: Re: Netflix not working with Pro Custom Firmware on Q5pro
Post by: futeko.com on July 13, 2017, 09:49:36 AM
The pre-installed Netflix will crash after playing the first video, so it works but very badly.

Starting a few weeks ago, Netflix removed itself from Play Store on many Android boxes. It is now not available in Play Store for Q5/Q10 Pro.

Latest version 5.2.1, available from apk mirror sites installs but give a 15001 error when opened.

There is some information here about what might be going on:

https://www.xda-developers.com/netflix-app-currently-unavailable-for-rootedunlocked-users/
https://www.reddit.com/r/GooglePixel/comments/69h72b/us_netflix_no_longer_compatible/?st=j2nh7kes&sh=b1bb9fc4

So nobody really knows what Netflix are doing or why.
Title: Re: Netflix not working with Pro Custom Firmware on Q5pro
Post by: futeko.com on July 13, 2017, 10:08:03 AM
Info supplied by pcristi:

FW 2.0.1 working with Netflix 5.2x get it from Google play.

Only on 2.0.3/2.0.4 Netflix 5.2.x report is Android Lollipop and need old Netflix 4

https://netflixhelp.s3.amazonaws.com/netflix-4.16-200147-release.apk
Title: Re: Netflix not working with Pro Custom Firmware on Q5pro
Post by: tmihai20 on July 13, 2017, 03:54:09 PM
This is the same issue I encountered. Netflix launched with the preinstalled app on 2.0.4 at some point. I am on 2.0.1 CFW with the latest Netflix and it is working as it should.
Title: Re: Netflix not working with Pro Custom Firmware on Q5pro
Post by: pcristi on July 13, 2017, 05:26:41 PM
@tmihai20
A same confirmation/problems you posted in topic
Netflix no longer available in playstore? (http://www.futeko.com/newforum/index.php?topic=1925.msg16174#msg16174)

Just now is happens on FW 2.0.4 too, not only FW 2.0.3. Have be connection with new SDK changes. HiMedia are aware about this problems.
Title: Re: Netflix not working with Pro Custom Firmware on Q5pro
Post by: tmihai20 on July 14, 2017, 08:17:26 AM
@tmihai20
A same confirmation/problems you posted in topic
Netflix no longer available in playstore? (http://www.futeko.com/newforum/index.php?topic=1925.msg16174#msg16174)

Just now is happens on FW 2.0.4 too, not only FW 2.0.3. Have be connection with new SDK changes. HiMedia are aware about this problems.

It is not related. Back then I could not install Netflix from Playstore, but I started sideloading it from APKMIrror and it continued to work. I was also on CFW 2.0.1. I am still on your CFW 2.0.1 and Netflix is working.