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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: carl on June 08, 2017, 10:11:32 PM
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Having issues trying to play a 4K video in Q10 Pro, i got the message "Video Problem".
I have other similar videos that play without issues. As I see the only difference seems to be the Lavf codec version and the bitrate. Could that make the video not to play with wrapper?
Video that play
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
Overall bit rate : 15.9 Mb/s
Writing application : Lavf57.25.100
Video
Format : AVC
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Bit rate : 16.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Video that doesn't play
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
Overall bit rate : 25.0 Mb/s
Writing application : Lavf57.56.100
Video
Format : AVC
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Bit rate : 25.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Writing library : x264 core 148
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Already resolved! The problem was a number sign '#' included in the file name. After removing that sign player works.
I was playing the file through NFS, I don't know if has something to do or not with that.