futeko.com FORUM

Product Support => Egreat A11, A10, A5 => Topic started by: Tadger on May 21, 2017, 10:40:15 AM

Title: A 10
Post by: Tadger on May 21, 2017, 10:40:15 AM

Today received notification of a pending upgrade,went ahead with it and everything was ok, upgrade completed then rebooted and when completed all information was in chinese, managed by guessing and managed to get it in english, had to start from scratch as if I had just got it of the box! problem is I cannot connect to wifi..... no available networks! connected via ethernet to connect to internet.
 Checked OTA and it said download failed, unplugged unit and rebooted then it displays latest version installed.

Not confident everything is ok as still some banners are in chinese and cannot connect to wifi.

Would it be wise to  factory default and start a fresh. any help or advice greatly appreciated

Thanks in advance

Title: Re: A 10
Post by: Phil181 on May 22, 2017, 07:37:42 AM

If you are querying an Egreat A10, then you are in the wrong section (this is for HiMedia Q5/Q10 Pro)?

If an OTA update comes in Chinese, there is an excellent chance you have a Chinese model, i.e. not purchased from Futeko??