futeko.com FORUM
Product Support => HiMedia Q5/Q10 4K3D => Topic started by: Chocco on June 21, 2015, 10:26:39 AM
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Can't believe I haven't noticed this before but maybe it's because most of my movies are dts HD and it just hadn't cropped up yet. It seems there are stuttering and huge sync issues with anything with a Truehd soundtrack. I thought it was a badly ripped file at first but then I tried several more all with the same result. I have a popcorn hour hooked up also and the same files were perfect on that. Is this something I can fix in the settings of either the q5 or kodi or is it a bug? Anyone else having the same issues?
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.... can you give me any titles that i can check here on my Q10 for stutter problems that i might have stored on my nas.
Thanks
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Yes, sure. 300, Heat, I am Legend, Disturbia, Final Destination series, the new Halloween and Friday the Thirteenth (I know they're really bad but they happen to have TrueHd soundtracks) all have bad syncing issues and look like the picture is running faster than the audio and with reduced quality. This doesn't happen with any non-TrueHd movie and also doesn't happen when I switch inputs on my amp to the Popcorn Hour. Hopefully someone will agree. Thanks!
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Ive got "300" and also "I am Legend" thats been ripped from my original purchases with AnyDVD HD in .iso form stored on my Synology NAS, i'll run them later & look for any problems. Playback chain will be NAS > HiMedia Q10 > Denon 7200 > Darbee video processor > Sony es55 projector > 120"dia AT screen
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Ok, played about 20 minutes of "300" and only saw one , possibly two micro stutters on video only which were not noticeable on the audio playback. These stutters were so short in duration that you could easily miss them. "I am Legend" was about the same. I played back using Kodi 14.2/Wrapper. F/W 1.0.9
Also played back from the Q10 using > "Media Centre" > "LAN" >NAS(Diskstation and the results were the same. There were no lip sync problems at all. I have seen far far worse video/audio stutters on other machines that were unacceptable, my Q10,s performance has been the best of them all so far.
Hope thats of some help
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That's really helpful, thanks. I wonder if it's a kodi isengaard beta 2 problem then. I'm going to go back to beta 1 and let you know. Thanks again for taking the time!
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it's very strange
you have set right parameter?
Go to settings - playback and set:
- HDMI output to RAW
- spdif output to close
- HDR output to raw7.1
you have AV-reciver ? what's diplay audio about codec?
it' atoms audio?
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Yes, I have those settings and my amp indicates TrueHD. I ran out of time last night to downgrade Kodi versions but I'll do it tonight. The more I think about it, the more likely I think that it's the problem. I'm sure someone would have noticed on the Himedia before now, but a brand new beta version of Kodi may be a different story. I'll definitely report back. Thanks!
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I installed kodi isengaard beta 2 last night from 14.2, i'll re-run those two films again asap to see if there is any problems
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I hope you have the same problem! Last night I downgraded, upgraded, tried every variation possible in the kodi settings and himedia settings but could not get those movies to run smoothly. My other player works fine so it's either kodi or himedia. Every other movie works perfectly on the q5. It's very frustrating! Maybe it's an isengaard problem. I'll go back to helix and see if it does anything.Thanks again
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I am running 1.09 firmware and have the same problems with TrueHD. My tests have included Star Trek 2009 and Star Trek Into Darkness. Kodi 15 beta or 14.2 didn't make a difference. Audio is out of sync with video just slightly and the video is skipping frames with significant judder. DTS-HD works flawlessly.
Nefario
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it's film 2d or 3d full iso?
with media center( himedia ) app have some problem?
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Hi, no they're all 2d, all played using the wrapper. I changed to helix and back, switched inputs on my amp, tried every conceivable combination of settings in kodi and q5, but these just don't pay properly. I'm completely stumped! If someone else is getting perfect play from a full blu ray rip (30gb+ file) with a Truehd soundtrack, I would be grateful if you could let me know your settings within kodi, just in case I'm missing something. I also tried mx player from the playstore with the same result.
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Can people having problems with TrueHD please run mediainfo (https://mediaarea.net/en/MediaInfo) on the files and post the result for the Audio section?
There is no general problem with TrueHD (the Himedia 4K3D products have been on sale for more than 6 months to demanding customers with no similar problems reported) so it must be something to do with how the files are encoded.
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Hi, no they're all 2d, all played using the wrapper. I changed to helix and back, switched inputs on my amp, tried every conceivable combination of settings in kodi and q5, but these just don't pay properly. I'm completely stumped! If someone else is getting perfect play from a full blu ray rip (30gb+ file) with a Truehd soundtrack, I would be grateful if you could let me know your settings within kodi, just in case I'm missing something. I also tried mx player from the playstore with the same result.
ok , but with mediacenter( himedia ) app have some problem?
try differente HDMI cable?
You secure playback with himediavideoplayer ?
there is not "settings within kodi" you not use internal dvdplayer. ???
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Right, so I've tried the media centre and it's the same.
Here are the media info logs for 2 films that don't work (TrueHD) and one that does (being DTS HD). Because there is considerable judder in the picture, I've included the video files as well. I should also say that all my movies are ripped using MakeMKV. I rip them 1:1 with just main movie, main soundtrack and English forced subtitles.
Halloween (True HD)
ID : 2
Format : TrueHD
Codec ID : A_TRUEHD
Duration : 2h 1mn
Bit rate mode : Variable
Maximum bit rate : 5 049 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless
Title : 5.1
Language : English
Default : Yes
Forced : No
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 1mn
Bit rate mode : Variable
Maximum bit rate : 40.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Language : English
Default : No
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Friday the 13th (TrueHD)
ID : 2
Format : TrueHD
Codec ID : A_TRUEHD
Duration : 1h 45mn
Bit rate mode : Variable
Maximum bit rate : 5 049 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless
Title : 5.1
Language : English
Default : Yes
Forced : No
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Format settings, GOP : M=1, N=10
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 45mn
Bit rate mode : Variable
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Language : English
Default : No
Forced : No
Aliens (DTS HD Master works perfectly, as do all my other DTS HD movies)
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Format profile : MA / Core
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 34mn
Bit rate mode : Variable
Bit rate : Unknown / 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless / Lossy
Title : Lossless
Language : English
Default : Yes
Forced : No
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 34mn
Bit rate mode : Variable
Maximum bit rate : 36.6 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Language : English
Default : No
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
What I notice immediately is that the TrueHd soundtrack has a much higher bitrate than the DTS soundtrack. Presumably that's not the reason though? Apart from that, they look pretty much the same, unless I'm missing something...?
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I have watched 2 bd-rips with true HD (10 min totally), jupiter ascending and transformers 4, with no problem (kodi 14.2)
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Hi, do you mind if I ask how you ripped them? And are you able to post the audio information like above? Thanks
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the dts-ma film is only showing the core sound track which is 1.5mbps and the true hd film is showing the full true hd bit rate that's what the difference's are i will trysome true hd films
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iv'e tried several films the one iv'e got trouble with is beowulf and it's not stuttering but it is going in and out of sync
this is the info
General
Unique ID : 220657583335328546375783488841272618500 (0xA6011ACEF0CBD1870B7F4B2DDA456E04)
Complete name : \\Nsa320\wdc-wd30-ezrx-00d8pb01\BEOWULF\beowulf.mkv
Format : Matroska
Format version : Version 2
File size : 14.3 GiB
Duration : 1h 54mn
Overall bit rate mode : Variable
Overall bit rate : 17.8 Mbps
Encoded date : UTC 2014-12-18 11:44:37
Writing application : MakeMKV v1.9.0 win(x64-release)
Writing library : libmakemkv v1.9.0 (1.3.0/1.4.1) win(x64-release)
Video
ID : 1
Format : VC-1
Format profile : Advanced@L3
Codec ID : V_MS/VFW/FOURCC / WVC1
Codec ID/Hint : Microsoft
Duration : 1h 54mn
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Language : English
Default : No
Forced : No
Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 54mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 525 MiB (4%)
Title : Surround 5.1
Language : English
Default : Yes
Forced : No
Audio #2
ID : 3
Format : TrueHD
Codec ID : A_TRUEHD
Duration : 1h 54mn
Bit rate mode : Variable
Maximum bit rate : 3 267 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless
Title : Surround 5.1
Language : English
Default : No
Forced : No
Audio #3
ID : 4
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 54mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 525 MiB (4%)
Title : Surround 5.1
Language : English
Default : No
Forced : No
Text
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Menu
00:00:00.000 : en:Chapter 01
00:05:34.167 : en:Chapter 02
00:11:59.468 : en:Chapter 03
00:17:31.175 : en:Chapter 04
00:21:26.952 : en:Chapter 05
00:28:48.101 : en:Chapter 06
00:34:10.840 : en:Chapter 07
00:38:07.994 : en:Chapter 08
00:44:00.137 : en:Chapter 09
00:49:11.490 : en:Chapter 10
00:52:34.401 : en:Chapter 11
00:55:45.175 : en:Chapter 12
01:02:39.255 : en:Chapter 13
01:08:38.989 : en:Chapter 14
01:13:07.049 : en:Chapter 15
01:19:21.047 : en:Chapter 16
01:24:00.160 : en:Chapter 17
01:26:51.122 : en:Chapter 18
01:31:20.308 : en:Chapter 19
01:34:22.698 : en:Chapter 20
01:38:09.925 : en:Chapter 21
01:42:53.125 : en:Chapter 22
01:45:53.013 : en:Chapter 23
i don't think it explains anything because the other three i tried had no problems star trek 1, 2 recent releases, brave
have you tried putting a film on a usb pen drive and see if you can get the same results
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Good idea. I tried it with the same results. Also swapped my HDMI cable. I'm going to try re-ripping it using DVD Fab and see if that helps. Can't understand why it's perfect on the Popcorn Hour but not on the Q5. It's obvious I'm in the minority though. Thanks again for all the help.
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Hi,
aren't those problems only with 1.0.9 and 1.0.9.1 version of the firmware?
i.e. audio drops out.
I've have enough movies in MKV container (bluray remux) in Dolby TrueHD 5.1/7.1
and few in M2TS (especially for Dolby Atmos) and I have no problems.
I'm using 1.0.8.... I'm waiting to be fixed 1.0.9 -> 1.0.10 (maybe).
Otherwise I have no problems with 1.0.8
Regards
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Hi, do you mind if I ask how you ripped them? And are you able to post the audio information like above? Thanks
i use anydvd with tsmuxer and rip into m2ts format, as for the audio information i don't know what program to use
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i use anydvd with tsmuxer and rip into m2ts format, as for the audio information i don't know what program to use
mediainfo or eac3to - do great job