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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: futeko.com on June 18, 2015, 09:44:16 AM

Title: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: futeko.com on June 18, 2015, 09:44:16 AM
Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN

Internal build number: HMD-1.0.9 2015-06-11.141322

IMPORTANT! THIS FIRMWARE IS FOR EUROPEAN Q5 4K3D (MANUFACTURED AFTER NOVEMBER 2014) ONLY. DO NOT TRY AND FLASH IT TO OTHER REGION Q5 4K3D.

Installation Instructions:

1. Copy update.zip to the root of a USB pen drive.
2. Insert the USB pen drive into any USB port of the Q5 4K3D.
3. With the Q5 4K3D turned off, use a paper clip or pen to press and hold the the pinhole restore button on the side of the Q5 4K3D (next to the USB ports).
4. While keeping the restore button pressed, turn on the Q5 4K3D.
5. The Q5 4K3D will show an Android droid logo and proceed to upgrade the firmware.
6. The box will auto-reboot when finished.

Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN. Changelog:

1. Fix 3D-ISO start in 720p bug.

Q5 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN. Changelog:

1. Pre-installed Skype, Facebook, Youtube, Netflix, Kodi.
2. Fixed Kodi and Chrome cannot update.
3. Miracast.
4. One click to enter APPs on the main UI.
5. Supports 23.976fps.

Q5 4K3D. 24-APR-2015. FIRMWARE HMD-1.0.8 FUTEKO-EN. Changelog:

1. New launcher. Cleaner design. Faster. Supports wallpaper.
2. Pre-installed Kodi 14.2. Chrome browser as default.
3. Supports user set default launcher.
4. Task Management function.
5. Supports Dolby TrueHD ATMOS.

Download link: http://www.mediafire.com/download/5acf6jawl3mn3ml/Q5_4K3D._18-JUN-2015._FIRMWARE_HMD-1.0.9.1_FUTEKO-EN.zip
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on June 18, 2015, 09:50:03 AM
Nice !
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: AncientOne on June 18, 2015, 10:44:54 AM
great! will give it a try later when I get home  ;)
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: Caramba69 on June 18, 2015, 10:47:00 AM
Does it fixes the audio drop outs with 23,796 movies as well?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: futeko.com on June 18, 2015, 01:11:15 PM
Download link added.

It only fixes the 720p 3D-ISO problem.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: Caramba69 on June 18, 2015, 04:05:39 PM
Any plans to fix the audio issue either?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: futeko.com on June 18, 2015, 05:11:10 PM
Any plans to fix the audio issue either?

Himedia are working on the occasional audio dropout problem with some 23.976 video.

They have a good record of fixing things and I expect it to be fixed soon.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: Saragosa on June 18, 2015, 05:40:41 PM
Any plans to fix the audio issue either?
Did this audio dropout only occurs when you use a NAS ?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: Caramba69 on June 18, 2015, 08:31:51 PM
No, I don't think so.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: Caramba69 on July 10, 2015, 02:10:08 PM
It would be great to hear if and when a new firmware come out that solves the sound and ghosting issue.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: farlucco on July 11, 2015, 08:35:13 AM
It would be great to hear if and when a new firmware come out that solves the sound and ghosting issue.
sound stutter/dropout is very annoyng....
the q5 is a great product .but this bug is really big....
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: plasmapalle on July 16, 2015, 02:26:20 PM
Sound stutter/dropout is very annoyng....
the q5 is a great product .but this bug is really big....
and having this bug for a month now is not good for business....
PLS fix it ...
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: rutmap on July 19, 2015, 01:10:39 AM
1.0.9.1 don't play TrueHD Atmos
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: pcristi on July 19, 2015, 11:33:58 AM
Please check if Update patch to enable TrueHD ATMOS (http://www.futeko.com/newforum/index.php?topic=63.0) solve this problem.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: bvliviu on July 19, 2015, 05:06:08 PM
speaking about all this things...i am using 1.0.9...no problem with 3D iso..everytime 1080/24p frame packing
no ghosting....no stutter...indead i am using himedia player...no kodi
BUT..playing 2D movies the default option is 720/24p frame packing
trying to change this option i have become 1080p60Hz...no 24p support
what do you thing futeko?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: rutmap on July 20, 2015, 02:42:09 AM
Please check if Update patch to enable TrueHD ATMOS (http://www.futeko.com/newforum/index.php?topic=63.0) solve this problem.

Thanks for your help but it don't work. I can not hear anything. TrueHD and DTS-HD MA are normal.
I test 1.0.7, 1.0.9.1 and patch but no hear anything.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: farlucco on July 23, 2015, 12:11:39 PM
@ futeko.....
please when the audio dropout / stutter will be fix?
the last firmware 1.0.9.1 is date 16 june.... :(
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: target5 on August 05, 2015, 01:20:42 PM
Can someone please help me . I have the q5 but there is a lot of my iso files it won't play just keep loading
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: futeko.com on August 05, 2015, 03:38:32 PM
@ futeko.....
please when the audio dropout / stutter will be fix?
the last firmware 1.0.9.1 is date 16 june.... :(

Himedia are waiting for a fix from the chipset manufacturer Hisilicon.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on August 11, 2015, 01:19:54 PM
@ futeko.....
please when the audio dropout / stutter will be fix?
the last firmware 1.0.9.1 is date 16 june.... :(

Himedia are waiting for a fix from the chipset manufacturer Hisilicon.

Ouch that's not a good sign... Guess that means , it will never come...
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: looun on August 11, 2015, 01:54:36 PM
@ futeko.....
please when the audio dropout / stutter will be fix?
the last firmware 1.0.9.1 is date 16 june.... :(

Himedia are waiting for a fix from the chipset manufacturer Hisilicon.

Ouch that's not a good sign... Guess that means , it will never come...

Hisilicon and Himedia are both Huawei company,so same company for Soc hardware and software.
One of the point have chose this player,it's not equal have fast support but it can have better chance(i hope.)
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: futeko.com on August 11, 2015, 02:33:26 PM
Ouch that's not a good sign... Guess that means , it will never come...

As Looun says. I'm sure it will come. Himedia (and Hisilicon and Huawei..) are big and high quality organisations.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on August 11, 2015, 03:31:55 PM
Let's hope so and i'll order a second device :p
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: plasmapalle on August 13, 2015, 07:18:47 PM
@ futeko.....
Any news on new firmware?
the last firmware 1.0.9.1 is date 16 june.... :(
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 17, 2015, 12:02:00 PM
Funny you ask as I was wondering the same thing. Last looun and I heard from HiMedia engineers was June 3rd. Maybe they're still waiting on the h/w fix, but would be nice to know status for audio sync and ghosting issues. The audio part is more serious as ghosting seems to be more sporadic.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: djjinx1 on August 18, 2015, 07:56:20 AM
All I need is the new media player :)
I have no ghosting issue and dont use HD Audio

Hopefully a new FW comes for you guys with problems though.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: MartPwnS on August 18, 2015, 11:44:41 AM
Hey,
im new here and i want to buy this product because theres simply no better one available out there even for 300 bucks.
The entire 3d ghosting + audio stuttering is putting me down tho the fact that the firmware wasnt updated for 2 months is also a huge problem for me.
I will buy this device when its fixed and i hope thats soon because my blu ray collection is waiting to get stored on my nas.

Kind regards
MartPwnS

PS: I love this forum its the only forum with actual contact to the guys in china.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: looun on August 18, 2015, 12:34:07 PM
EVERY device have bug......... ;D , if you waiting a perfect media player ... you became very very very old.

3d ghosting it's not all film and not with all tv/ 3d glass
audio drop it's random and 1-2 time when playback film, with tv series there aren't.

it's little bug ,try another box ... it have big problem or less function , no 3d or no HD audio or no 23,976.

the other way is htpc with kodi, but different price.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 18, 2015, 03:07:54 PM
+1. The audio issue is more of an annoyance (more like 5-6 times in a 2-hour movie for me). The ghosting issue, only some users have reported, and in my case, it's dependent on which 3D glasses I use (effect goes away with one pair, while there with one, and varies by movie).
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on August 18, 2015, 03:48:38 PM
Still waiting to buy it as second device too
However, my m3 doesnt have this audio and 3d ghosting issue
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 18, 2015, 03:57:16 PM
Likely related to 23.976 with audio not 'timed' to sync (just a guess), but it's there. You're lucky not to have it with M3 as it's the same H/W as Q5 and Q10.

As much as I like my Q5, I'm on the fence about switching to Raspberry Pi2. Only things holding me back are: (1) converting all my 3D ISO's to MVC MKV's, and (2) the occasional sync issues I have with my BenQ W1070 projector (when trying to go back to Kodi UI after playing 3D). Losing ATMOS or the upcoming DTS:X is no biggie as I only have a 7.1 set-up (and Pi2 decodes HD audio and passes as LPCM to get full quality audio anyway).

On RPi2, no audio dropouts, no ghosting, great PQ (w/o any processing), perfect 23.976 and internal Kodi player.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on August 19, 2015, 11:17:21 AM
Losing atmos is a point for me, however having to convert all iso to mvc mkv is a pain in the ass.
I wont do that

So for me, its a no go
i thought pi would get iso support...
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: futeko.com on August 19, 2015, 02:39:29 PM
No product at the moment is perfect. And probably nothing ever will be.

I'm no expert in things Pi (although we do have one in the office for comparisons sake) but the DIY aspect of it puts me off. No remote, no casing, everything needing some technical knowledge.

The Himedia boxes are more straightforward and complete products for playing media in the home.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on August 19, 2015, 02:46:58 PM
i do hope we get a message soon of new firmware coming that fixes audio stuttering problem and 3d ghosting
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 19, 2015, 08:08:15 PM
No product at the moment is perfect. And probably nothing ever will be.

I'm no expert in things Pi (although we do have one in the office for comparisons sake) but the DIY aspect of it puts me off. No remote, no casing, everything needing some technical knowledge.

The Himedia boxes are more straightforward and complete products for playing media in the home.
You're right to a degree, but given how easy it is to assemble a Pi box, it's barely DIY. Buy board, case, 8GB mSD card and a power adapter, and you stick board into box, write the OpenELEC image to mSD and stick into Pi, connect power and you're done.

HiMedia remains an excellent choice, but RPi2 has edge in a seamless Kodi experience with 3D, lack of ghosting and no audio drop-outs. On the other hand, HiMedia is a little easier to set-up out of the box (although you need to manually update firmware, install Kodi, and apply wrapper) and does 3D ISO and ATMOS (while Pi is only MVC MKV and decoded 5.1/7.1 LPCM).
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: plasmapalle on August 28, 2015, 03:37:25 PM
@FUTEKO
Is this Product dead? No more updates?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 29, 2015, 12:52:57 AM
Expected within the next week or two. I've moved on to Raspberry Pi2, but still keeping an eye on Q5.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: skank on August 29, 2015, 09:01:22 AM
Expected within the next week or two. I've moved on to Raspberry Pi2, but still keeping an eye on Q5.

How do you know that?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: plasmapalle on August 29, 2015, 10:55:48 AM
So, additional problems have raised.
Kodi crashes....
Tried different versions of Kodi and different versions of Q5 firmware, but nothing helps....

Finally I tried the Custom Firmware, http://www.futeko.com/newforum/index.php?topic=172.0   and Kodi 15.1  also installed the wrapper to get Atmos in Kodi.....


ALL PROBLEMS DISAPPEARED.......
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 30, 2015, 03:26:51 PM
How do you know that?
Per one of their engineers' e-mail on Aug. 18: "...in 2 or 3 weeks". I'd give them the time they need as they've already indicated they're working on the issues. The audio sync is related to getting a new HiSilicon SDK, so testing the fix w/it and doing regression testing to make sure all previous improvements still work well isn't a quick & easy thing. The ghosting issue I'm not sure will be addressed in the next fix as HiMedia engineers couldn't see/replicate the issue at their end last communication we had giving them examples, etc. Also, some here have reported they see ghosting, others not, and in my case it was dependent on which glasses I used (DLP-link type with BenQ W1070).
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: bvliviu on August 30, 2015, 03:53:37 PM
So, additional problems have raised.
Kodi crashes....
Tried different versions of Kodi and different versions of Q5 firmware, but nothing helps....

Finally I tried the Custom Firmware, http://www.futeko.com/newforum/index.php?topic=172.0   and Kodi 15.1  also installed the wrapper to get Atmos in Kodi.....


ALL PROBLEMS DISAPPEARED.......

what about the 5.1 passtrough....
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: bvliviu on August 30, 2015, 04:00:45 PM
So, additional problems have raised.
Kodi crashes....
Tried different versions of Kodi and different versions of Q5 firmware, but nothing helps....

Finally I tried the Custom Firmware, http://www.futeko.com/newforum/index.php?topic=172.0   and Kodi 15.1  also installed the wrapper to get Atmos in Kodi.....


ALL PROBLEMS DISAPPEARED.......

what about the 5.1 passtrough....

and...the error message by starting a new video ...file not found
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 30, 2015, 04:59:54 PM
Quote
ALL PROBLEMS DISAPPEARED.......
Including random audio dropouts w/24fps setting enabled? And 3D ghosting? I don't see how the former could disappear as the custom FW is still based on the original firmware & present SDK.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: bvliviu on August 30, 2015, 09:50:53 PM
Quote
ALL PROBLEMS DISAPPEARED.......
Including random audio dropouts w/24fps setting enabled? And 3D ghosting? I don't see how the former could disappear as the custom FW is still based on the original firmware & present SDK.

You're absolutely right so hdmkv...
should we buy another product type in order to fulfill our wishes?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on August 31, 2015, 04:21:46 PM
I did... moved to Raspberry Pi 2 w/OpenELEC (Kodi). Needs MVC MKV instead of 3D ISO, but you get full 3D, and HD audio decoded & passed to your AVR. So, full HD audio quality, just not bitstreamed. You will lose ATMOS & DTS:X however. Otherwise, perfect 23.976, no audio sync/dropout issues & no ghosting.

Still holding on to my HiMedia Q5 for a while longer though. It remains a solid 3D player.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: Caramba69 on September 02, 2015, 07:09:48 AM
Has anyone tested thus custom firmware as well to see which problems really have disappeared?
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: kodiloaded on September 02, 2015, 08:36:26 PM
The bugs will not go away with the modded firmware.  It is noting more than 1.0.9.1  with some updates to apps and some new apps added to it.  There are no differences in the actual android OS
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: hdmkv on September 02, 2015, 09:12:56 PM
...or the SDK, which is apparently where the audio dropouts issue is. The 3D ghosting issues got introduced at some point, so something else is probably causing it.
Title: Re: Q5 4K3D. 18-JUN-2015. FIRMWARE HMD-1.0.9.1 FUTEKO-EN
Post by: djjinx1 on September 05, 2015, 03:43:06 PM
Have updates stopped as its been a while!