futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Deadrick on April 09, 2017, 11:41:41 AM

Title: Subtitle download no longer works or able to find any sub.
Post by: Deadrick on April 09, 2017, 11:41:41 AM
I have not do any updates, andriod since i gotten q10 a month ago.

Just recently i realised the subtitle download is no longer working. Subtitle search will generate some random , unrelated subtitle like assasin creed, big bang theory when i keyed in a movie titles.

Whats wrong? New bug again?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Deadrick on April 09, 2017, 11:44:58 AM
Im certain the subtitle download is screwed up.

I just try searching for the subtitle for the films i watched 2wks ago, and downloaded sub, now i try downloading the sub, no sub found.

Resetting the q10 doesnt help.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on April 09, 2017, 01:29:03 PM
Same problem occurred with me.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: HereIsTom on April 09, 2017, 05:31:08 PM
Here also  the subtitles in  Kodi work no more, the sites do, but think there is something wrong with the addons.
Hope that it is rapidly dissolved !?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Deadrick on April 11, 2017, 10:48:52 AM
thank goodness.
The subtitle search is working now.
try it guys.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: HereIsTom on April 11, 2017, 11:36:57 AM
Yes subtitles are working again, thanks  ;D
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on May 31, 2017, 01:44:18 PM


subtitles in Mediaplayer DO NOT WORK (zero results all the time), they worked perfectly on FIRMWARE 5.1
pleas help!!!!



subtitles in Kodi work (you just need to adjust the addons give them username and password)
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on May 31, 2017, 01:48:50 PM
Subtitle download no longer works (HiMediaplayer) not finding subtitles (0 results)

this is about the HiMediaplayer, pressing menu--> download subtitles--> yields always 0 results
used to work perfectly, on FW 5.1 now doesn't

Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on May 31, 2017, 10:35:51 PM
Media player's download subs is not working again .
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on May 31, 2017, 11:49:34 PM
that's exactly what i said..... it's the firmware upgrade
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: nick81 on June 01, 2017, 06:17:50 AM
Can someone please explain to me what exactly we are getting out of the new firmware updates?

When  I first got the Q10 I was actually quite happy with it. Now it's just problem after problem.

Now, not only we can't download subtitles, but the problem of disappearing subtitles STILL hasn't been resolved.

Is the Himedia team still on holiday or are they back at work? Can we expect some FIXES soon? I don't think anyone here really care  about new features or "enhancements" as long as we still have to deal with old problems still unresolved till now.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on June 01, 2017, 08:15:55 AM
They solved a number of bugs have built the interface around android 7
And expanded the display options and resolutions

Fir the new bug list see my other posts i it's not only subtitles
But problems with nfs crashing
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on June 02, 2017, 11:53:57 AM
Futeko, please help report to himedia.
I am on 2.0.3. The Media player's subs dowload used to work before. Could  be API problem or else.
Thanks a lot Futeko.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Phil181 on June 02, 2017, 12:12:31 PM
Of course, you could always find your own sub-titles, quickly mux them into the video file with MKVToolNix and you will always have the right one for you!
So much is dependant on the source for these type of issues as quality can be variable.

Decent source for subs:
https://subscene.com/browse
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Deadrick on June 04, 2017, 04:33:37 AM
Subtitle search is down again.
why is this whole player so unstable?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on June 04, 2017, 08:40:02 AM
this is a bug im the new FW, you can use koi in the meanwhile....
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pcristi on June 04, 2017, 09:50:03 AM
Please ask on support of opensubtitles why API are not stable.
Subtitle search is down again.
why is this whole player so unstable?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on June 04, 2017, 09:57:26 AM
no the problem is not with open subtitles or kodi, it's with the (Hi)Mediaplayer with the latest FW.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: cb1l187 on June 04, 2017, 01:47:56 PM
Hi,
I just installed the mxplayer with my 1.1.10. software from pcristi (Android 5.1. und Kodi 17 shitty). I'm thrilled. Subtitle handling is great, and I didn't even have to modify anything else. No scripts or whatever had to be changed. I should have tried this earlier ;-)
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on June 15, 2017, 12:43:30 PM
Understanding there will a fw  upgrade next week.
Hopely Himedia fix this important  media player's   subs download feature.
Waiting........
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Deadrick on June 17, 2017, 12:30:00 PM
subtitle download is spoilt again.
Any update on this issue? wasnt fixed in weeks now..
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on June 20, 2017, 09:48:28 PM
Altough it is not clearly stated , but there will be an update for media centre  on next week fw update. Himedia should aware to fix ths important download subs. problem.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Deadrick on June 22, 2017, 06:41:38 AM
Using mx player, this subtitle issue is no longer an issue!!
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: futeko.com on June 22, 2017, 09:34:46 AM
I have been told that sub download will be fixed in firmware next week.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on June 22, 2017, 11:49:28 PM
It is good. Thanks Futeko  :)
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on August 20, 2017, 04:17:45 PM
Hi ALl,

i just updated my q10 pro from 5.1 to 7 and then to the latest firmware. I am not able to download the subtitles while watching a movie, within KODI.

Are you all still facing the subtitles issue or is it resolved ? please share the fix for the same if anybody is aware of.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on August 20, 2017, 04:23:38 PM
As far as I know it's still there with the latest FW
SO the default Player (himeriaplayer) Will still have issues finding subtitels to download
Kodi was never a problem
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on August 20, 2017, 10:33:11 PM
Himedia player download subtitles is almost useless, it can't find most movie subtitles.
Why doesn't Himedia use opensubtitles.org API?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on August 25, 2017, 08:17:40 PM
is there any workaround the subtitle issue ?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: guyrab on August 25, 2017, 08:40:40 PM
use Kodi
or download the subtitle files manually
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on August 26, 2017, 10:24:57 PM
Hopely Himedia could improve it soon with the next fw update    Also full BD iso menu.
Otherwise user and potenttial user will use another app  even another brand.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on September 24, 2017, 01:04:50 PM
Subtitles are not getting downloaded within KODI,
Is there a way i can make Kodi download the subtitles.. This was a never a problem in 5.1 .. Post upgrading the 7, i am not able to acheive the same.

Title: Re: Subtitle download no longer works or able to find any sub.
Post by: szrobert on September 24, 2017, 07:17:49 PM
Same problem , HiMedia Player not found subtitles..
Why not working?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on September 24, 2017, 11:00:53 PM
Fw 2.0.5, Himedia player is still mostly  shows subtitles found (0)    :(
Hopefully next FW , Himedia will solve this important feature problem.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: tmihai20 on September 26, 2017, 10:02:38 AM
Do you even know where the Wrapper/Himedia player gets them from? Why don't you get them manually from OpenSubtitles or a local site? The quality of any downloaded subtitles (in Romanian, my native language) is mostly at 50%. Just my 0.02 euro cents :) It may be convenient, but I prefer to get very good quality subtitles, not just any subtitles. This feature was a hit and miss from the start.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on September 27, 2017, 11:48:10 PM
It is better if we can get the subs from himedia video player itself.
It used to work good before until opensubs.org changed the API. Hopefully Himedia will update to use proper opensubs.org' API.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: hans salim on September 28, 2017, 09:18:46 AM
mine working fine with new firmware
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on September 28, 2017, 07:47:49 PM
mine working fine with new firmware

Which firmware are you using ?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: B16 KJR on October 16, 2017, 02:41:54 PM
Is there any update on this subtitle issue yet?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on October 17, 2017, 02:48:32 AM
- still "subtitles found (0)"
- still no update :(
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: EdenResident on October 24, 2017, 03:34:24 PM
This is getting ridiculous. Many people have reported problems and they're completely ignoring us.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: Icarium20 on October 25, 2017, 07:16:14 AM
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on October 25, 2017, 11:57:33 AM
Subtitle found(0) problem occurred on Himedia video player.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on October 31, 2017, 09:45:39 PM
Updated to 2.0.6
The subtitle download found all in chinese  sub otherwise sub found (0).


Title: Re: Subtitle download no longer works or able to find any sub.
Post by: futeko.com on November 01, 2017, 09:44:32 AM
Updated to 2.0.6
The subtitle download found all in chinese  sub otherwise sub found (0).

Verified. This will be passed to HiMedia as a bug.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on November 21, 2017, 06:56:20 PM
Do we have any further update on the subtitle issue
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: tabanyil on December 02, 2017, 10:58:27 PM
it is going more than a year ago....
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on December 14, 2017, 05:21:54 AM
any further update on the Subtitle Issue ? anyone has any other fix that you are using, apart from downloading the subs manually and then adding them.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: stl on December 14, 2017, 06:07:25 AM
any further update on the Subtitle Issue ? anyone has any other fix that you are using, apart from downloading the subs manually and then adding them.

I think Himedia player uses Opensubtitles.org to download and this site is user and password protected for subtitles search for some time now. The fix would be Himedia Player to be configurable with user and password for subtitle search (like Kodi opensubtitles addon) or  search in another site.

The workaround is to use Kodi or MX Player to download the subtitles.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on December 15, 2017, 08:47:51 AM
any further update on the Subtitle Issue ? anyone has any other fix that you are using, apart from downloading the subs manually and then adding them.

I think Himedia player uses Opensubtitles.org to download and this site is user and password protected for subtitles search for some time now. The fix would be Himedia Player to be configurable with user and password for subtitle search (like Kodi opensubtitles addon) or  search in another site.

The workaround is to use Kodi or MX Player to download the subtitles.

Do you mean ,  use the kodi, without the wrapper  and then i will be able to downlaod the subtitles ?
If thats doable, then post dl the subs,  can we turn on the kodi,with the wrapper now and play the movie and subtitles will be there ?
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: futeko.com on December 15, 2017, 08:58:00 AM
Do you mean ,  use the kodi, without the wrapper  and then i will be able to downlaod the subtitles ?
If thats doable, then post dl the subs,  can we turn on the kodi,with the wrapper now and play the movie and subtitles will be there ?

Yes. Kodi will deposit a subtitle file (usually .srt) in the video folder. This can be used by any media player.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: pempek40 on January 18, 2018, 09:19:16 PM
Updated to 2.0.6
The subtitle download found all in chinese  sub otherwise sub found (0).

Verified. This will be passed to HiMedia as a bug.

Updated to 2.0.7
The problem is still persist.
The sub download found all in chinese
:(
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: futeko.com on January 19, 2018, 09:36:24 AM
This is a bug that we have repeatedly reported to Himedia. They won't tell us why it hasn't been fixed, but I think the earlier post about Opensubtitles could be correct.

A workaround is to use Kodi to deposit subtitles into the media directory which will then be used by Himediaplayer / wrapper.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: harpreetz on January 19, 2018, 09:27:28 PM
This is a bug that we have repeatedly reported to Himedia. They won't tell us why it hasn't been fixed, but I think the earlier post about Opensubtitles could be correct.

A workaround is to use Kodi to deposit subtitles into the media directory which will then be used by Himediaplayer / wrapper.


So i am using the above method, initially playing the video files throgh kodi, dl subs, and then play the same file with wrapper, and the subs are there :-)
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: rochy64 on January 19, 2018, 09:39:07 PM
hi to all, on my Box HIMEDIA Q5 Pro there is the Firmware:
HMD 2.0.3 2017.04.13 - 215035 I have always updated Online and I ask you if I can find here on the Help forum the latest updated Firmware ... thanks
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: maelor on January 20, 2018, 05:57:05 PM
Which version of the OpenSubtitles for Kodi addon are you using? You need to be using the 5.2.14 version.

As all of my movies are in English I don't need subtitles.  I just tried to download some to see what happened and there are plenty to download ... but ALL in Chinese  :o!

If you have Archos Player on you box then you can use that to download the subtitles. It also uses OpenSubtitles but it works. Kodi will then find these subtitles.
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: stl on January 20, 2018, 06:09:37 PM
hi to all, on my Box HIMEDIA Q5 Pro there is the Firmware:
HMD 2.0.3 2017.04.13 - 215035 I have always updated Online and I ask you if I can find here on the Help forum the latest updated Firmware ... thanks

See here:
http://www.futeko.com/newforum/index.php?topic=711.0

First install 2.04 and then 2.07
Title: Re: Subtitle download no longer works or able to find any sub.
Post by: skatavic on January 06, 2019, 06:44:46 PM
Any news/updates about subtitle download function?Still doesn't work!