futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: flydini on February 08, 2017, 08:21:35 PM

Title: Mouse clicking problem
Post by: flydini on February 08, 2017, 08:21:35 PM

When I browse via chrome or firefox, I can not click on buttons on the web page. I tried with remote control mouse mode and also a wireless mouse. Because of this problem, I can not login some internet sites. I can not click to username and password sections. Is there a way to solve this?

Title: Re: Mouse clicking problem
Post by: tmihai20 on February 08, 2017, 09:17:45 PM

That is strange. Is it a wireless mouse? I did not have any issues with clicking on anything on-screen. I was even able to use the remote as a mouse.

Title: Re: Mouse clicking problem
Post by: flydini on February 08, 2017, 09:33:37 PM

I can click everywhere at the system menu but not at the web pages.

Title: Re: Mouse clicking problem
Post by: pcristi on February 08, 2017, 10:41:26 PM

Try to request desktop version of website on chrome browse, to see if is not site problems with Android browser.
How to: Request Desktop Version of Website on Chrome for Android (https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=android+chrome+request+desktop+site)

Quote from: flydini on February 08, 2017, 09:33:37 PM

I can click everywhere at the system menu but not at the web pages.

Title: Re: Mouse clicking problem
Post by: HereIsTom on February 09, 2017, 05:20:49 PM

I use Firefox, works better then Chrome.
Give it a try; https://play.google.com/store/apps/details?id=org.mozilla.firefox (https://play.google.com/store/apps/details?id=org.mozilla.firefox)