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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: trigeminus76 on February 02, 2017, 11:25:16 AM

Title: User Defined Display Settings reseted after some restarts on Q5 Pro!!
Post by: trigeminus76 on February 02, 2017, 11:25:16 AM

Hello.

I noticed that after some rebbots the user defined display settings in HiMedia Video Player were reseted to standard values.
Can I prevent this or is this a Firmware bug?
My Firmware: 2.0.1-FUTEKO. HMD-2.0.1 2017-01-11.164329, Q5 Pro

Thanks for your efforts,

Daniel

Title: Re: User Defined Display Settings reseted after some restarts on Q5 Pro!!
Post by: pcristi on February 02, 2017, 12:07:00 PM

Ensure TV and/or AVR is ON and Ready with right input source before to start HiMedia BOX,
Reset settings is cause by safety process on HiSilicon SDK, witch is confuse and consider need run troubleshooting because not get proper answer of HDMI capability check.

Title: Re: User Defined Display Settings reseted after some restarts on Q5 Pro!!
Post by: trigeminus76 on February 02, 2017, 01:04:53 PM

Thank's for your answer.

I will try if this problem is solved by turning on first my Denon AV Receiver and than after the HiMedia Box.

Cheers, Daniel