futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Chris Minall on January 19, 2017, 12:22:41 PM

Title: Copying large files very slow. Q10 Pro
Post by: Chris Minall on January 19, 2017, 12:22:41 PM
Help please. When transferring large files such as 4K movies to my internal H/D it takes up to 6 hours for a 36 gig film. I am only getting 2.5MB/s.
At the moment i am using ES File explorer.
Title: Re: Copying large files very slow. Q10 Pro
Post by: Phil181 on January 19, 2017, 01:14:50 PM
This has been addressed previously in the forum in a number of threads. 
Assuming you are using Samba from a PC to transfer files, are you using Ethernet?  Some here also use FTP as being faster than Android file managers like ES.  Suggest you read the FAQ?

The absolute fastest way for large files is to plug the Q10 Pro into the PC directly using the rear USB port.  Files transfer at USB 3.0 speeds ;D
I have full Blu-ray remux files of 40Gb+ in size and this works great using Windows Explorer.
 
You will also find the Samba Optimisation Patch works well in speeding up file transfers:  http://www.futeko.com/newforum/index.php?topic=1479.0
Title: Re: Copying large files very slow. Q10 Pro
Post by: Chris Minall on January 19, 2017, 02:13:05 PM
Only problem is i am on a Macbook pro running Mac O/S.
Title: Re: Copying large files very slow. Q10 Pro
Post by: Chris Minall on January 19, 2017, 02:15:34 PM
I have tried the usb cable method but i get the message file to large or not enough room, i know that there is loads of room, it's a 3 TB drive.
Title: Re: Copying large files very slow. Q10 Pro
Post by: Eriol on January 19, 2017, 02:16:00 PM
Only problem is i am on a Macbook pro running Mac O/S.

Do you transfer via wifi or ethernet cable?
Title: Re: Copying large files very slow. Q10 Pro
Post by: Chris Minall on January 19, 2017, 02:27:21 PM
Transferring wireless.
Title: Re: Copying large files very slow. Q10 Pro
Post by: Chris Minall on January 19, 2017, 02:28:53 PM
I have tried using a usb cable direct but it will say file to large. I think it is seeing the H/D as a usb device ?.
Title: Re: Copying large files very slow. Q10 Pro
Post by: Eriol on January 19, 2017, 02:35:34 PM
Transferring wireless.

There were complains about wifi speed of the device on 2.0.0 and on 2.0.1 as well. You should use ethernet cables if you want to transfer large files to the device.
Title: Re: Copying large files very slow. Q10 Pro
Post by: Phil181 on January 20, 2017, 02:08:24 PM
I have tried the usb cable method but i get the message file to large or not enough room, i know that there is loads of room, it's a 3 TB drive.
How did you format the internal 3Tb drive?  If it is not NTFS (or EXT4) it may have a file size restriction? 
You know there are drivers for Mac's to read and write to NTFS format drives?