futeko.com FORUM
Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: grummel2005 on January 10, 2017, 04:23:57 PM
-
before christmas i installed 1.0.9 on my q5pro
today in the morning suddenly some minutes after start came a new app automatically start to the screen and a new app had been installed
see attachments the icon and the startscreen
i never went to "funny" sides via internet or installed "funny apps" or addons in kodi
how can this be repaired and how can i safe the system for the future?
[attachment deleted by admin]
[attachment deleted by admin]
-
This looks like the HiMedia Chinese TV streaming app.
It should only be present on the Chinese Pro firmware. Where did you get the 1.0.9 firmware from?
-
This looks like the HiMedia Chinese TV streaming app.
It should only be present on the Chinese Pro firmware. Where did you get the 1.0.9 firmware from?
I too found that app installed when I booted up my box yesterday. I just uninstalled it but this is an issue. No app should be installed without my consent. Please fix. I too have updated by OTA to 1.0.9 that poped up a week ago on my screen. Thanks!
-
I have asked HiMedia to clarify the situation and will post what they say.
But I suspect that the app has always been installed but is usually invisible. It's part of the Chinese 1.0.9 firmware.
I agree that the box shouldn't be installing apps without your consent, but it this case I don't think that is what has happened.
-
i got the firmware from here!!!
and when you deinstall it it installs itself again after boot!
and after installing itself it starts itself every boot!!!
i rooted the device and deleted the app and all the folders and put over it a custom rom from a german - now the app is gone and history
the folders which are new in root are:
- COM.KTCP.TVVIDEO
- KTCP_GUID_DIR
- DATA/DATA/COM.KTCP.TVVIDEO
- KTCPVIDEO
- VROM
- downloadapk_channel - with apk inside
they come up everytime the app had been deleted and the device had been booted
-
I was on the latest firmware 1.09 when my unit updated itself with any warning, a minute after boot up this morning. All my apps were deleted, and several Himedia installed apps were also deleted, including chrome browser. I had not installed any unusual app, except for the fake android tv that I got via this forum. My concern is how safe is my sensitive information on this unit, if it could be hijacked and updated without my consent. I got the fw 1.09 on this forum, and unlike some others no Chinese apps were installed after the unauthorized update.
-
I was on the latest firmware 1.09 when my unit updated itself with any warning, a minute after boot up this morning. All my apps were deleted, and several Himedia installed apps were also deleted, including chrome browser. I had not installed any unusual app, except for the fake android tv that I got via this forum. My concern is how safe is my sensitive information on this unit, if it could be hijacked and updated without my consent. I got the fw 1.09 on this forum, and unlike some others no Chinese apps were installed after the unauthorized update.
Installing fake android tv is a fairly major deviation from standard firmware. It requires accessing the box via ADB and changing system files.
What you describe sounds like a factory reset. When you say 'my unit updated itself with any warning' exactly what happened?
This thread was originally about an app appearing which the user thought they did not have installed. I'm fairly sure (awaiting confirmation from HiMedia) that this app is present in all firmware versions but is hidden in international firmware 1.0.9. It's HiMedia's Chinese streaming TV app and is harmless.
As to whether the device could be hijacked, I'd say it's much less likely than with your TV, router, PC. etc..
-
I meant "without" any warning. Indeed, it is a reset, because all parameters including time, video and sound were reverted back to their original setting.
-
please stop discussing things with other topic
this is only relating to the suddenly installed video app
thx
-
I have asked HiMedia to clarify the situation and will post what they say.
But I suspect that the app has always been installed but is usually invisible. It's part of the Chinese 1.0.9 firmware.
I agree that the box shouldn't be installing apps without your consent, but it this case I don't think that is what has happened.
this cannot be because the app will be downloaded after each booting and the folders (see above) are set up every time new
those had been not there before!!!
and very heavy is, that this app is starting automatically after booting!!!
-
I have had this app appear too, the latest firmware i installed was an automatic update by my box.
-
I have asked HiMedia to clarify the situation and will post what they say.
But I suspect that the app has always been installed but is usually invisible. It's part of the Chinese 1.0.9 firmware.
I agree that the box shouldn't be installing apps without your consent, but it this case I don't think that is what has happened.
this cannot be because the app will be downloaded after each booting and the folders (see above) are set up every time new
those had been not there before!!!
and very heavy is, that this app is starting automatically after booting!!!
All HiMedia system apps (of which this appears to be one) are stored in a separate location and will reinstall on next boot if you uninstall them. This stops stuff like the launcher and other vital apps from being deleted so the box won't function. Nothing is being downloaded. You could test this by disconnecting the box from the network, deleting a system app, and rebooting.
-
exact this i tested - and without internet the app will NOT be installed!!!!
so your statement is in my oppinion not correct
and this app is definitivly downloaded!
because if you delete all the connected folders - see posting above - the folder downloadapk_channel is build and in this the apk is inside and will be installed later
an no other app is starting automatically after booting
except this one so the gui is overrules and the app is coming up
see screenshot above!
-
i am NOT allone with this - see above two other users here :(
no happycast used
where should this come from?
from google apps?
i have no other apps installed in addition to the firmware
i never had been in internet with chrome
i did not installed foreign addons in kodi
-
i am NOT allone with this - see above two other users here :(
no happycast used
where should this come from?
from google apps?
i have no other apps installed in addition to the firmware
i never had been in internet with chrome
i did not installed foreign addons in kodi
IT IS A PART OF THE FIRMWARE. IT'S NOT BEING DOWNLOADED OR COMING FROM ANYWHERE.
I admit that it is confusing and that it shouldn't be visible, but it's nothing to worry about. It's a Himedia system app usually only visible in the Chinese version of the Q5/Q10 Pro firmware.
-
again and again
and why can i see a new downloaded apk in the above mentioned folder after each booting?
and why this is NOT happening, if the device is NOT connected to internet
and why the app is coming up after each booting after GUi is on screen so i will get the screen as shown in screenshot?
sorry but something is very strange here ...
-
i have NOT ONE additional app except those in firmware 1.0.9 from here
i have the happycast version which is in 1.0.9 from here - no changes made here
i wrote this here several times ....
-
anything new from the customer on this topic?
thx
-
You can download ADB http://adbshell.com/downloads (http://adbshell.com/downloads) (ADB Kits) and connect to the box, and list the packages installed (replace DEVICE_IP with yor device's IP address):
adb connect DEVICE_IP:5555
adb root
adb remount
adb shell pm list packages -f
Now you can look for the unwanted package(s).
You will see lines like this:
package:/system/etc/facebook.apk=com.facebook.katana
In which this is the package location:
/system/etc/facebook.apk
And this is the package name:
com.facebook.katana
You can backup the package for your PC like this:
adb pull /system/etc/facebook.apk
And you can remove the package like this:
adb shell rm /system/etc/facebook.apk
adb uninstall com.facebook.katana
If you are not careful and delete something important you may break your device and you may need to reinstall it. That's why I recommend to back up the packages before deleting them.
-
so facebook is the devil-app???
-
so facebook is the devil-app???
No. That's just an example. I don't know which one is your problematic app since I don't have it installed on my device. You need to look it for yourself.
-
so not a very helpful posting?!?
no one knows which app it is how we can delete it
what is himedia saying about this?
thx a lot