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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: zuperman on December 30, 2016, 06:17:26 PM

Title: HBO detects Q10 Pro as rooted - how can this be fixed?
Post by: zuperman on December 30, 2016, 06:17:26 PM

I have just updated my Q10 Pro to ver 5.1. 1.0.9-FUTEKO-EN. HMD-1.0.9 2016-12-13.091707 according to the instructions using the UPGRADE button.

When testing out my new 'HBO Nordic' subscription, their app will not play any of the content. I have tested the same app on another of my andriod devices where it works, so I guess the Q10 is the problem
In addition, I see that another streaming-pp [TV Overalt by Altibox] positively detects the box as rooted.

Earlier, I have read here on the forum that the box isn't rooted

Is there anything I can do to 'unroot' the box?

Title: Re: HBO detects Q10 Pro as rooted - how can this be fixed?
Post by: zuperman on December 31, 2016, 02:35:39 PM

Thanks a lot  :). I will give it a try

Title: Re: HBO detects Q10 Pro as rooted - how can this be fixed?
Post by: zuperman on December 31, 2016, 03:26:06 PM

Quote from: pcristi on December 31, 2016, 01:03:07 PM

Box is not rooted, many apps show positive rooted box because is exist /system/xbin/su
Try after removed

Code: [Select]

adb connect <ip player>
adb remount
adb shell rm -f /system/xbin/su

I've tested your code, but unfortunately it did not solve it. The apps still think the box is rooted.
Can there be anything else to try?

Title: Re: HBO detects Q10 Pro as rooted - how can this be fixed?
Post by: zuperman on January 01, 2017, 09:24:11 AM

For the record, this seems to be a problem also for other users:  link (http://www.futeko.com/newforum/index.php?topic=1510.msg12019#msg12019)

Title: Re: HBO detects Q10 Pro as rooted - how can this be fixed?
Post by: pcristi on March 13, 2017, 11:29:22 PM

Title: Re: HBO detects Q10 Pro as rooted - how can this be fixed?
Post by: haovh_85 on April 22, 2017, 01:04:48 PM

Hi pcristi,
Can you make update&themed FW without rooted to play streaming apps suck as hbo, myk+ (Vietnamese's app). I like update&themed FW and like some streaming apps :(