futeko.com FORUM

Product Support => HiMedia Q5/Q10 4K3D => Topic started by: futeko.com on May 26, 2015, 11:29:31 AM

Title: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 26, 2015, 11:29:31 AM
Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN

Internal build number: HMD-1.0.9 2015-05-18.131523

IMPORTANT! THIS FIRMWARE IS FOR EUROPEAN Q10 4K3D (MANUFACTURED AFTER NOVEMBER 2014) ONLY. DO NOT TRY AND FLASH IT TO OTHER REGION Q10 4K3D.

Installation Instructions:

1. Extract update.zip to the root of a USB pen drive (so the USB pen drive should contain a single file named update.zip).
2. Insert the USB pen drive into any USB port of the Q10 4K3D.
3. With the Q10 4K3D turned off, use a paper clip or pen to press and hold the the pinhole restore button on the back of the Q10 4K3D.
4. While keeping the restore button pressed, turn on the Q10 4K3D.
5. Keep the restore button pressed until you see an Android droid logo.
6. Release the button and the firmware upgrade will proceed.
7. The box will auto-reboot when finished.

Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN. Changelog:

1. Pre-installed Skype, Facebook, Youtube, Netflix, Kodi.
2. Fixed Kodi and Chrome cannot update.
3. Miracast.
4. One click to enter APPs on the main UI.
5. Supports 23.976fps.

Q10 4K3D. 24-APR-2015. FIRMWARE HMD-1.0.8 FUTEKO-EN

1. New launcher. Cleaner design. Faster. Supports wallpaper.
2. Pre-installed Kodi 14.2. Chrome browser as default.
3. Supports user set default launcher.
4. Task Management function.
5. Supports Dolby TrueHD ATMOS.

Download link: http://www.mediafire.com/download/b017js8p71dva30/Q10_4K3D_26-MAY-2015._FIRMWARE_HMD-1.0.9_FUTEKO-EN.zip
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 26, 2015, 02:27:34 PM
Download link added.
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: abdullah on May 27, 2015, 09:45:51 AM
Hello there i had problem the new update not working will with mele f10 pro air mouse
the sound coming out from mouse and not tv


the other problem how i restore this box with new firmware 100% and not upgrade ?
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 27, 2015, 10:30:04 AM
Hello there i had problem the new update not working will with mele f10 pro air mouse
the sound coming out from mouse and not tv


the other problem how i restore this box with new firmware 100% and not upgrade ?

The update to 1.0.9 is a completely wipe and reinstall of the box. There is no other way to upgrade.

I've tested the F10 Pro and you're correct about the speaker output problem. I have notified Himedia and we'll see what they can do. This has been an issue for other boxes (notably MiniX) and has been resolved by restoring audio output options in settings - sound. I expect the same came be done here.
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: abdullah on May 27, 2015, 12:25:04 PM
Hello there i had problem the new update not working will with mele f10 pro air mouse
the sound coming out from mouse and not tv


the other problem how i restore this box with new firmware 100% and not upgrade ?

The update to 1.0.9 is a completely wipe and reinstall of the box. There is no other way to upgrade.

I've tested the F10 Pro and you're correct about the speaker output problem. I have notified Himedia and we'll see what they can do. This has been an issue for other boxes (notably MiniX) and has been resolved by restoring audio output options in settings - sound. I expect the same came be done here.

Hello there thx you for fast answer i have just try but the box don't wipe because all my Xmbc add-one was there after upgrade  ;D ;D ;D
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: samlfcynwa on May 27, 2015, 02:00:44 PM
The update has definately kept everything I had installed before it.

Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 27, 2015, 02:22:37 PM
The update has definately kept everything I had installed before it.

Did the update definitely complete? What does it say in Settings - About - Build number?

All our updates will completely wipe the box and start from scratch.
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: samlfcynwa on May 28, 2015, 03:42:52 AM
yes definately updated to 1.0.9

I will take a photo and attache tonight!
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: Caramba69 on May 28, 2015, 06:46:10 AM
Have you used the upgrade option under settings and then selected and used the firmware file?
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: steved on May 28, 2015, 10:08:38 AM
Recently upgraded to the new firmware only to find that the HIMEDIA PLAYER resolution now defaults to 720p when playing (frame packing) 3D Movies at 1080p source..

It can be corrected once playing by changing to 2D mode then changing back to 3D mode (it then picks up the correct Resolution at 1080P) just  a real pain to keep changing for every movie (3D) watched..

Note that all normal 2D movies either 1080 or 720p play at there correct source resolutions so it only seems to be the 3D movies !!

SteveD...

Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: samlfcynwa on May 28, 2015, 12:20:28 PM
definately on 1.0.9

cant upload 16mb file from samsung phone!
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 28, 2015, 02:22:22 PM
definately on 1.0.9

cant upload 16mb file from samsung phone!

I am sure that the 1.0.9 update, as supplied by us, wipes the box and reinstalls everything. This appears to be the experience of everyone else also.

My only thought is that you might have installed an update from elsewhere?
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 28, 2015, 02:23:13 PM
Recently upgraded to the new firmware only to find that the HIMEDIA PLAYER resolution now defaults to 720p when playing (frame packing) 3D Movies at 1080p source..

It can be corrected once playing by changing to 2D mode then changing back to 3D mode (it then picks up the correct Resolution at 1080P) just  a real pain to keep changing for every movie (3D) watched..

Note that all normal 2D movies either 1080 or 720p play at there correct source resolutions so it only seems to be the 3D movies !!

SteveD...

This is a known bug and Himedia are working on it. It will be fixed soon.
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: abdullah on May 29, 2015, 06:07:29 AM
definately on 1.0.9

cant upload 16mb file from samsung phone!

I am sure that the 1.0.9 update, as supplied by us, wipes the box and reinstalls everything. This appears to be the experience of everyone else also.

My only thought is that you might have installed an update from elsewhere?

Hello there thx you for answer but it is not wipes the system all my xmbc files still there and build nr. 1.0.8.2015.4.17.19.

i have try it many times 
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 29, 2015, 10:12:04 AM

Hello there thx you for answer but it is not wipes the system all my xmbc files still there and build nr. 1.0.8.2015.4.17.19.

i have try it many times

Build number for our 1.0.9 Q10 firmware should be HMD-1.0.9 2015-05-18.131523.

So you've not updated to 1.0.9..

Please have  another go. Follow the instructions in the first post of this thread carefully. The most important thing is that the update.zip file from inside the firmware download archive should be copied to the USB flash drive as is. So the USB flash drive should contain only one file, 'update.zip'.
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: samlfcynwa on May 29, 2015, 12:43:00 PM
I downloaded the file from here. I have definately updated to 1.0.9!
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: samlfcynwa on May 29, 2015, 01:49:36 PM
Here is the pic


[attachment deleted by admin]
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: steved on May 29, 2015, 11:18:39 PM
Recently upgraded to the new firmware only to find that the HIMEDIA PLAYER resolution now defaults to 720p when playing (frame packing) 3D Movies at 1080p source..

It can be corrected once playing by changing to 2D mode then changing back to 3D mode (it then picks up the correct Resolution at 1080P) just  a real pain to keep changing for every movie (3D) watched..

Note that all normal 2D movies either 1080 or 720p play at there correct source resolutions so it only seems to be the 3D movies !!

SteveD...

This is a known bug and Himedia are working on it. It will be fixed soon.

This worked okay with version 07..so is it possible to go back to this firmware.?  or is it possible to uninstall the Himediaplayer in the android system then re-install the Himediaplayer from version 07..??

SteveD
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: futeko.com on May 30, 2015, 05:08:08 PM
Quote from: steved
This worked okay with version 07..so is it possible to go back to this firmware.?  or is it possible to uninstall the Himediaplayer in the android system then re-install the Himediaplayer from version 07..??

SteveD

You can reinstall 1.0.7 if you want. Any firmware can be installed over any other. 1.0.7 for the Q10 is here: http://www.futeko.com/newforum/index.php?topic=42.0

The 3D 720p/1080p bug will be fixed soon. HiMedia are very aware and are working on it.
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: steved on May 30, 2015, 07:19:18 PM
Yes thanks that has done the trick...I can confirm my 3D movies now run at the correct resolution now....  I will wait until HIMEDIA fix this issue before updating again to 1.0.9..
SteveD
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: xbox3sixty on May 31, 2015, 05:31:42 AM
I also updated from 1.0.8 to 1.0.9 from within the menu.....I still have all my original settings and apps...
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: abdullah on June 07, 2015, 06:32:58 PM

Hello there thx you for answer but it is not wipes the system all my xmbc files still there and build nr. 1.0.8.2015.4.17.19.

i have try it many times

Build number for our 1.0.9 Q10 firmware should be HMD-1.0.9 2015-05-18.131523.

So you've not updated to 1.0.9..

Please have  another go. Follow the instructions in the first post of this thread carefully. The most important thing is that the update.zip file from inside the firmware download archive should be copied to the USB flash drive as is. So the USB flash drive should contain only one file, 'update.zip'.


thx you working :)  ;D when next update  coming and fix for the f10 pro mouse
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: Wurstepeter on June 09, 2015, 11:10:57 AM
Recently upgraded to the new firmware only to find that the HIMEDIA PLAYER resolution now defaults to 720p when playing (frame packing) 3D Movies at 1080p source..

It can be corrected once playing by changing to 2D mode then changing back to 3D mode (it then picks up the correct Resolution at 1080P) just  a real pain to keep changing for every movie (3D) watched..

Note that all normal 2D movies either 1080 or 720p play at there correct source resolutions so it only seems to be the 3D movies !!

SteveD...

My 1080p movies always starts playing in 720p (FramePacking) regardless whether it is a 2D or 3D file. So each time I have to adjust the resolution manually to 1080p ...

I've noticed this since (my very first) version 1.07. Is it a misconfiguration of my player or is it the same issue as described by steved? Display settings of the box are 1080p/50Hz and 16:9 (in sync with the TV).
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: steved on June 09, 2015, 10:09:16 PM
Its a bug in the recent versions that Himedia are currently working on and will be fixed soon.....I didn't realise it is well known on the Q5 too.

However if you can either do like I did and go back to version 1.0.7 or if you press the menu button whilst watching a film and toggle the 3D option On and Off it does pickup the correct resolution for the file being viewed;
Steved
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: Wurstepeter on June 12, 2015, 08:41:29 AM
During my tests (Q10 with 1.09) it turns out that it's slighty different than I have expected:

Playback of 1080p movies correctly starts in 1080/24p mode (this is what my TV is detecting). But when I press '0' key on the remote the first time it displays 720p (FramePacking) as current resolution (which is wrong). When I then change the resolution to 1080p (50/60Hz) using '0' key repeatedly it looses 24p support. My TV then detects 1080p only and afterwards I have stutters in playback.

I can reproduce this every time. Hopefully this explanation helps to track and fix the bug ...
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: kodiloaded on July 15, 2015, 11:32:35 PM
Hello there i had problem the new update not working will with mele f10 pro air mouse
the sound coming out from mouse and not tv


the other problem how i restore this box with new firmware 100% and not upgrade ?


I also have the F10 Pro and got it working using SoundAbout app

https://play.google.com/store/apps/details?id=com.woodslink.android.wiredheadphoneroutingfix&hl=en

Install Soundabout app open it and go to dock/usb behavior untick all 4 options

Now go to Media audio and select Aux Digital (HDMI)

Now you have sound and can use the F10 Pro
Title: Re: Q10 4K3D. 26-MAY-2015. FIRMWARE HMD-1.0.9 FUTEKO-EN
Post by: Karl on July 16, 2015, 10:52:39 PM
i agree with Wurstepeter that changing from 720pframepacking on start up then causes audio dropout.