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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: bon on December 07, 2016, 11:40:23 PM

Title: Q5 Pro HDR Issue
Post by: bon on December 07, 2016, 11:40:23 PM: Hello,

I am trying to playback videos with HDR in Kodi and all I get is sound, no video at all. I tried experimenting with the settings, it will not let me choose 10 bit HDR (I am not sure if this is relevant). I have tried 3-4 different HDR files with the same results. The same files play with no problems directly via USB in my LG TV. I have just purchased the Q5 Pro and it has the latest firmware. Any help?

Thank you in advance
Title: Re: Q5 Pro HDR Issue
Post by: oldfriend on December 08, 2016, 02:08:10 AM: Quote from: bon on December 07, 2016, 11:40:23 PM
Hello,

I am trying to playback videos with HDR in Kodi and all I get is sound, no video at all. I tried experimenting with the settings, it will not let me choose 10 bit HDR (I am not sure if this is relevant). I have tried 3-4 different HDR files with the same results. The same files play with no problems directly via USB in my LG TV. I have just purchased the Q5 Pro and it has the latest firmware. Any help?

Thank you in advance

try with Himediaplayer or Kodi with wraper.
Title: Re: Q5 Pro HDR Issue
Post by: netguru on December 08, 2016, 09:07:52 AM: Choose 2160p 24hz and in advanced Settings 4:4:4 10 Bit.

Then you get HDR ;-)

4:2:0 10 Bit is only working in 2160p 50/60hz
Title: Re: Q5 Pro HDR Issue
Post by: bon on December 08, 2016, 10:45:55 AM: Quote from: netguru on December 08, 2016, 09:07:52 AM
Choose 2160p 24hz and in advanced Settings 4:4:4 10 Bit.

Then you get HDR ;-)

4:2:0 10 Bit is only working in 2160p 50/60hz

I did that and when I try to select 4:4:4 10 bit it says: "selected is not support, set to back"

Any ideas?
Title: Re: Q5 Pro HDR Issue
Post by: bon on December 08, 2016, 10:48:14 AM: My Q5 pro has the latest firmware, so Wrapper is preinstalled...

Quote from: oldfriend on December 08, 2016, 02:08:10 AM
Quote from: bon on December 07, 2016, 11:40:23 PM
Hello,

I am trying to playback videos with HDR in Kodi and all I get is sound, no video at all. I tried experimenting with the settings, it will not let me choose 10 bit HDR (I am not sure if this is relevant). I have tried 3-4 different HDR files with the same results. The same files play with no problems directly via USB in my LG TV. I have just purchased the Q5 Pro and it has the latest firmware. Any help?

Thank you in advance

try with Himediaplayer or Kodi with wraper.
Title: Re: Q5 Pro HDR Issue
Post by: futeko.com on December 08, 2016, 11:58:06 AM: Quote from: bon on December 08, 2016, 10:45:55 AM
Quote from: netguru on December 08, 2016, 09:07:52 AM
Choose 2160p 24hz and in advanced Settings 4:4:4 10 Bit.

Then you get HDR ;-)

4:2:0 10 Bit is only working in 2160p 50/60hz

I did that and when I try to select 4:4:4 10 bit it says: "selected is not support, set to back"

Any ideas?

Did you set resolution to 2160p 24Hz first?
Title: Re: Q5 Pro HDR Issue
Post by: bon on December 08, 2016, 12:28:35 PM: Quote from: futeko.com on December 08, 2016, 11:58:06 AM
Quote from: bon on December 08, 2016, 10:45:55 AM
Quote from: netguru on December 08, 2016, 09:07:52 AM
Choose 2160p 24hz and in advanced Settings 4:4:4 10 Bit.

Then you get HDR ;-)

4:2:0 10 Bit is only working in 2160p 50/60hz

I did that and when I try to select 4:4:4 10 bit it says: "selected is not support, set to back"

Any ideas?

Did you set resolution to 2160p 24Hz first?

Hello,

Thank you for your answer. Of course I did. See the video below.

View My Video (http://tinypic.com/r/14rw2u/9)
Title: Re: Q5 Pro HDR Issue
Post by: bon on December 09, 2016, 01:52:29 PM: Hello,

Any updates?

Thanks
Title: Re: Q5 Pro HDR Issue
Post by: Fa.Ch on December 09, 2016, 02:13:51 PM: YcbCr 4:4:4 10 bits doesn't work for me too but I thought that YcbCr 4:4:4 10 bits was not supported due to Bandwidth limitation of the HDMI < 18Gbps

Am I wrong ?

RGB 4:4:4 10 bits and YcbCr 4:2:0 10 bits should work instead
Title: Re: Q5 Pro HDR Issue
Post by: bon on December 09, 2016, 04:53:27 PM: Whatever I have tried no luck. Let's hope the Administrator can provide some help....
Title: Re: Q5 Pro HDR Issue
Post by: bon on December 12, 2016, 09:30:04 AM: Any news?
Title: Re: Q5 Pro HDR Issue
Post by: futeko.com on December 12, 2016, 10:36:02 AM: The problems with HDR have been reported to HiMedia multiple times and are #1 priority as far as I'm concerned for next update.