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Product Support => HiMedia Q5/Q10 4K3D => Topic started by: airsoft on May 16, 2015, 11:47:21 AM

Title: subtitles problem (encoding CP1251)
Post by: airsoft on May 16, 2015, 11:47:21 AM
Hi,

I have problem with subtitles encoding:
1) half subtitles are encoded as ANSI (cp1251)
2) the other half are encoded as UTF-8 (cp1251)
I've tried to save the UTF-8 encoded with BOM (Byte Order Mark), no success

I've set the option "Subtitle encoding" to "Slavic(CP1251)".
The result:
1) work normally
2) does not work - I guess the player didn't tried whether are UTF encoded)

My previous player works like that.
Encoding was for unknown ANSI files (how to convert them to UNICODE) and UTF-8 encoded are always decoded to UNICODE using the proper font.

Regards
Title: Re: subtitles problem (encoding CP1251)
Post by: airsoft on July 02, 2015, 01:07:24 PM
Hi all,

No other with similar problem?

Not necessary to be the same encoding :)

I know if I keep in bluray remux (container MKV/M2TS) the original PGS subtitles everything will be ok,
but what about the movies without subtitles?
I found only SRT subtitles?

Regards,
Title: Re: subtitles problem (encoding CP1251)
Post by: Gaia on July 20, 2015, 08:41:45 PM

Hi all!

Why not playing unicode external .srt?
Title: Re: subtitles problem (encoding CP1251)
Post by: airsoft on July 20, 2015, 09:45:41 PM

Hi all!

Why not playing unicode external .srt?

If the player reads UTF-8 it means that it already supports UNICODE because UTF-8 does packing of other codings.
The problem is detection of input container i.e. UTF-8 and UNICODE encoded should not be affected of our choice
in subtitles menu
Title: Re: subtitles problem (encoding CP1251)
Post by: Gaia on July 21, 2015, 07:54:26 AM

Hi all!

Why not playing unicode external .srt?

If the player reads UTF-8 it means that it already supports UNICODE because UTF-8 does packing of other codings.
The problem is detection of input container i.e. UTF-8 and UNICODE encoded should not be affected of our choice
in subtitles menu

Embedded error subtitles... (UTF-8)

(http://kepfeltoltes.hu/150721/Embedded_www.kepfeltoltes.hu_.png)
Title: Re: subtitles problem (encoding CP1251)
Post by: airsoft on July 22, 2015, 06:09:08 AM
Hi

Embedded error subtitles... (UTF-8)

what is the type of the subtitles?
SRT or PGS in MKV?
I guess SRT because upper right corner of the snapshot - Embedded TX.... and UTF-8 encoding which is the use in MKV ?!?
If that is correct probably you may have error in subtitles like closing tag for italic </i> without opening tag for italic <i> or
may be this is a software error :).
You can extract the subtitles from the movie via mkvtoolnix or eac3to and look at line for time 00:01:48 (approximately from snapshot)
is it opening tag or not.....
I usually use Subtitle Workshop 4 for preprocessing - it clears such errors - will erase the closing tag or put opening tag and
after that I put them into MKV (if needed). In this case - SRT subtitles are external files in my collection.

Regards
Title: Re: subtitles problem (encoding CP1251)
Post by: Gaia on July 22, 2015, 07:54:04 AM
Hi

Embedded error subtitles... (UTF-8)

what is the type of the subtitles?
SRT or PGS in MKV?
I guess SRT because upper right corner of the snapshot - Embedded TX.... and UTF-8 encoding which is the use in MKV ?!?
If that is correct probably you may have error in subtitles like closing tag for italic </i> without opening tag for italic <i> or
may be this is a software error :).
You can extract the subtitles from the movie via mkvtoolnix or eac3to and look at line for time 00:01:48 (approximately from snapshot)
is it opening tag or not.....
I usually use Subtitle Workshop 4 for preprocessing - it clears such errors - will erase the closing tag or put opening tag and
after that I put them into MKV (if needed). In this case - SRT subtitles are external files in my collection.

Regards

Yes, .srt. This is subtitle good Popcorn, Dune, WD mediaplayer...
Title: Re: subtitles problem (encoding CP1251)
Post by: airsoft on July 22, 2015, 10:14:46 AM
I've replaced Dune HD TV-303D with HiMedia Q54K because it does not have problems with 3D ISO files, but Dune has no problems with subtitles and auto detecting charset
Title: Re: subtitles problem (encoding CP1251)
Post by: Gaia on June 28, 2016, 05:25:40 PM

Hi all!

Why not playing unicode external .srt?

If the player reads UTF-8 it means that it already supports UNICODE because UTF-8 does packing of other codings.
The problem is detection of input container i.e. UTF-8 and UNICODE encoded should not be affected of our choice
in subtitles menu

Embedded error subtitles... (UTF-8)

(http://kepfeltoltes.hu/150721/Embedded_www.kepfeltoltes.hu_.png)

The Q5 Pro also has the same error. (The subtitles good.)
2016... Man on the Moon...  :'( :'( :'(
Title: Re: subtitles problem (encoding CP1251)
Post by: airsoft on June 28, 2016, 09:58:01 PM
I'm not suprised.
I think all working and non-working things will remain the same in the software of the new player / chipset (i.e. Q5 Pro).
The guys from HiMedia read this forum, but what decide to repair/fix or improve, no one knows.

Never mind.... no new version.... one thing is fixed, another is broken......

HiMedia Q54K 3D .... what?!? such product doesn't exists