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Product Support => Mele PCG03 => Topic started by: daveydguk on May 14, 2015, 10:42:31 AM

Title: Windows 10 Upgrade offer
Post by: daveydguk on May 14, 2015, 10:42:31 AM
Hi.

Getting an icon in start bar offering Windows 10 upgrade to device when available.

Anybody thinking of upgrading ?

Noticed that 64bit version of Windows 10 takes up 20GB, 32Bit take 16GB install, and you loose a few features.

http://www.tomshardware.com/news/microsoft-windows-specifications-media-center-upgrade,29236.html




Thanks

Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 04, 2015, 09:02:01 AM
When did you get the upgrade app appear in your tray? I am yet to see it despite being completely up to date.
Title: Re: Windows 10 Upgrade offer
Post by: daveydguk on June 04, 2015, 09:36:16 AM

The window icon appeared on the right hand side of the task bar about 3-4 days ago..

Think its there as notification for when it becomed it's available

http://lifehacker.com/how-to-hide-the-get-windows-10-icon-from-your-taskbar-1708536452

Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 09, 2015, 05:30:19 PM
Still nothing for me, I wonder if its because I have done a reinstall using the files from Mele? Windows is reporting that it is fully activated though.
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 19, 2015, 12:54:04 PM
Still not showing anything and unable to ask question on Mele forum despite being registered for months now.

Over to you ., any suggestions please?
Title: Re: Windows 10 Upgrade offer
Post by: futeko.com on June 19, 2015, 04:16:31 PM
Is the update file marked in this article (http://home.bt.com/tech-gadgets/computing/how-to-get-windows-10-for-free-essential-advice-for-users-of-windows-7-8-and-81-11363987359559) installed? KB3035583?
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 20, 2015, 08:43:10 AM
Herein lies the problem.
Windows update reports that the update isn't installed but when attempting to install manually Windows reports that it is already there. There were a couple of files with this id that I have deleted but makes no difference.
Title: Re: Windows 10 Upgrade offer
Post by: futeko.com on June 20, 2015, 10:15:12 AM
I will ask Mele on Monday.

A solution may end up being to reinstall Windows.
Title: Re: Windows 10 Upgrade offer
Post by: futeko.com on June 23, 2015, 10:36:07 AM
Mele say that they've had no other reports of this problem and don't know how to fix it.

I suggest reinstalling from scratch. It will almost certainly resolve what seems to be Windows update having got itself confused about the status of the update package.
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 27, 2015, 09:36:49 AM
I have now done a complete reinstall and allowed windows update to install all the updates, the upgrade icon is still not present. I eventually managed to find a link to the required update package, this installed but still no luck.
My thoughts are that the image supplied by from your link is somehow incomplete, perhaps the 300mb difference?. I am going to download the one direct from Mele to see if this solves the problem.
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 28, 2015, 12:26:33 PM
None of the methods I have tried have any success, including the methods using the batch file and test.
My suspicion is that the image downloaded has been compiled from an Enterprise  (or some other non-qualifying) version of Windows meaning that even though it says it is registered it wont qualify for the upgrade????

If this isn't the case then my main concern ISNT the lack of the upgrade app it is what else may be corrupt on my install?
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on June 28, 2015, 12:51:15 PM
Also of concern, now, is the fact that I have just run the activation check from the Mele website but when I look on my unit to confirm the numbers there is only one label with a number beginning `M` , the other label with the reference number that should reference is not there and shows no sign of ever having been there.
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on July 04, 2015, 10:09:11 AM
Still nothing.
Title: Re: Windows 10 Upgrade offer
Post by: SSThing on July 11, 2015, 09:38:48 AM
Finally!!!!!  ;D ;D ;D
Two updates this morning and the icon is there, phew.
Title: Re: Windows 10 Upgrade offer
Post by: futeko.com on July 13, 2015, 09:13:25 AM
 :)
Title: Re: Windows 10 Upgrade offer
Post by: daveydguk on July 29, 2015, 12:22:48 PM
Hi Futeko..

Any news of how, if and when Mele PCG03 aka Sumovision devices will be getting Windows 10 update ?

I'm sure there are people who are holding off upgrading until they are aware of the full facts..

Thanks.
Title: Re: Windows 10 Upgrade offer
Post by: futeko.com on July 29, 2015, 02:03:36 PM
You should be able to update today, same time as all other Windows 7/8 users. Exactly when Windows update will notify you that the update is ready I do not know.

No idea about Sumvision boxes.

Title: Re: Windows 10 Upgrade offer
Post by: SSThing on July 30, 2015, 01:56:40 PM
After about two hours of downloading I attempted to install Windows 10.
Everything appeared to be going fine until it rebooted and told me that the install had failed and now, no matter what I do, I am unable to reconnect to my network.
Brilliant!
Title: Re: Windows 10 Upgrade offer
Post by: futeko.com on July 30, 2015, 03:21:29 PM
So you're back in Windows 8.1? If you are then you may have to reinstall 8.1 from scratch.

If you're in Windows 10 but without networking then I believe there is an option to create Windows 10 ISO from within Windows 10. You may be able to do this and install from the ISO (you'd need to create a bootable USB stick from the ISO).

I'll ask Mele tomorrow morning and see if there's a better solution, like them providing a Windows 10 image download.
Title: Re: Windows 10 Upgrade offer
Post by: chris on August 01, 2015, 08:33:32 PM
I used the Win10 media creation tool to update my PCG03, but my first attempts at updating also failed just before the first reboot.
Changing my language/regional settings to English (United States) fixed this.

My only problem after upgrading is with audio over HDMI when watching videos using anything other than the default movies/tv app (e.g. Kodi or VLC).
The picture is fine, but the audio stutters every second or so, making it unwatchable.
As the built in player supports a limited range of formats I can no longer watch most of my movies.

Has anyone else experienced this?
I'm hoping that some sort of update can fix it.
Title: Re: Windows 10 Upgrade offer
Post by: chris on August 02, 2015, 03:34:39 PM
My audio problems disappeared after connecting it to a different AV receiver.
Even after putting it back on the original one, everything is now OK.
I've no idea why  :o
Title: Re: Windows 10 Upgrade offer
Post by: daveydguk on August 09, 2015, 12:10:58 PM
Hi.. Just upgraded to Windows 10.. Everything went smooth... No issues that I could find.