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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: ross1363 on November 10, 2016, 07:55:34 PM

Title: resetted q10 pro&
Post by: ross1363 on November 10, 2016, 07:55:34 PM
hi, I need help. I resetted q10 pro and applications (youtube, kodi etc ...) do not open more
and many important pre-installed applications such as wrappers and netflix are missing. What's happen? Thanks a lot.
Title: Re: resetted q10 pro&
Post by: Linuxx on November 10, 2016, 11:32:19 PM
Download the last firmware and flash it with this method:

1. Extract update.zip from the download archive to the root of a USB pen drive. (the USB pen drive should contain a single file called 'update.zip').
2. Insert the USB pen drive into any USB port of Q5 Pro.
3. With Q5 Pro turned off, use a paper clip or pen to press and hold the the pinhole RESTORE button on the back of Q5 Pro (next to the power port).
4. While keeping the RESTORE button pressed, turn on the Q5 Pro.
5. Q5 Pro will show an Android droid logo and proceed to upgrade the firmware.
6. When you see the Android droid logo, you can release the restore button.
7. The box will auto-reboot when finished.
8. First boot will take 3-5 minutes. Wait for the Android home screen to be displayed.
Title: Re: resetted q10 pro
Post by: ross1363 on November 11, 2016, 12:10:08 PM
thanks, that's all right. :) :D
Could you help me again? I can not copy movies from a portable hard disk to the internal HD, moving only in kodi, as if the player HIMEDIA not see just the internal HD !!!! Thank you, sorry for my English.
Title: Re: resetted q10 pro&
Post by: futeko.com on November 11, 2016, 12:33:08 PM
Drive mount location? All apps except the HiMedia file browser and player use Android file structure. All directories and locations are subdirectories of root, which is symbolised as /. External drives are located at /mnt/sda/sda1 (Q10 Pro internal HDD only) and  /mnt/sdb/sdb1 then /mnt/sdb/sdb2 etc (all USB drives).

So the internal HDD will be listed in Kodi under root file system /mnt/sda/sda1