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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Alfonso on November 03, 2016, 09:57:14 AM
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I purchased the q10pr but I have some problems on my LG TV 65EG960V
- HDR
I can not play video in HDR doing activate the DHR window of my TV.
If I set the option on or SDR OTHER files (HDR video demo LG and Samsung) they are played, but the HDR does not turn on the TV.
In this case the set video output is irrelevant (444, 420, which is 8bit 10bit). The video is always played.
If I try to set the HDR option to Auto, 10 or 8 bits, any resolution you set the file plays video but I only see the colored oblique lines.
I would like at this point to understand the difference between the two options (SDR and HDR) setting SDR and if the video keeps the HDR even though the window of my TV does not fire
- Kodi + Wrapper
to start playback from Kodi with the wrapper must first boot a any video file from the media center Himedia then open kodi. At this point, everything works perfectly even with the automatic transmission frequency.
Do you have suggestions for solving these problems?
Thank you in advance.
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I purchased the q10pr but I have some problems on my LG TV 65EG960V
- HDR
I can not play video in HDR doing activate the DHR window of my TV.
If I set the option on or SDR OTHER files (HDR video demo LG and Samsung) they are played, but the HDR does not turn on the TV.
In this case the set video output is irrelevant (444, 420, which is 8bit 10bit). The video is always played.
If I try to set the HDR option to Auto, 10 or 8 bits, any resolution you set the file plays video but I only see the colored oblique lines.
I would like at this point to understand the difference between the two options (SDR and HDR) setting SDR and if the video keeps the HDR even though the window of my TV does not fire
- Kodi + Wrapper
to start playback from Kodi with the wrapper must first boot a any video file from the media center Himedia then open kodi. At this point, everything works perfectly even with the automatic transmission frequency.
Do you have suggestions for solving these problems?
Thank you in advance.
I have the same HDR playback problem...the video (with HIMEDIA setting: HDR10) is played with colored horizontal stripes...
if I will reproduce (for ex) the same file "LG Colors of Journey - HDR" demo directly from USB TV, it works perfectly.
Someone know this problem?
tks
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MY HIMEDIA Q10 PRO (v1.0.7)
VIDEO SETTINGS:
- 2160/60hz
- HDR10
- 420/422 8bit/10bit
HDMI UHD 2.0b cable
--------------------------------
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I will try and replicate it tomorrow..
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Hello,
I use the following parameters to watch demo UHD HDR, and all demo UHD HDR (LG,Samsung, Sony) works perfectly
2160p60
HDR10
ycbcr 4.2.0 10bit
Hoping it helps
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I also have no problem playing that file on with those same settings on a HiSense HDR TV. TV says HDR.
Display resolution: 2160p 60Hz.
Settings - More - Advanced Settings: Color space YCBCR 420 10bit, HDR Mode: HDR10.
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I also have no problem playing that file on with those same settings on a HiSense HDR TV. TV says HDR.
Display resolution: 2160p 60Hz.
Settings - More - Advanced Settings: Color space YCBCR 420 10bit, HDR Mode: HDR10.
Thanks for the reply.
I tried to set the q10 with your instructions but unfortunately I can not play the movies properly hdr.
These are my test video:
LG_2_DEMO_4K_L_H_01_Dolby Comparison_UHD.ige OK (not activated HDR icon on TV)
LG_2_DEMO_4K_L_H_02_Dolby Trailer.ige OK (not activated HDR icon on TV)
LG_2_DEMO_4K_L_H_03_Daylight .ige ERROR (activates HDR icon on TV)
LG_2_DEMO_4K_L_H_04_UHD HDR Tech.ige ERROR (activates HDR icon on TV)
LG_2_DEMO_4K_L_H_05_Rays of Light.ige ERROR (activates HDR icon on TV)
Samsung_HDR _-_ Chasing_the_Light.mp4 ERROR (activates HDR icon on TV)
Thanks for the solution.
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- Kodi + Wrapper
to start playback from Kodi with the wrapper must first boot a any video file from the media center Himedia then open kodi. At this point, everything works perfectly even with the automatic transmission frequency.
I think you are playing from a password protected Samba share? You need to go to My Apps - Wrapper and enter the Samba details.
Thanks for the reply.
I tried to set the q10 with your instructions but unfortunately I can not play the movies properly hdr.
These are my test video:
LG_2_DEMO_4K_L_H_01_Dolby Comparison_UHD.ige OK (not activated HDR icon on TV)
LG_2_DEMO_4K_L_H_02_Dolby Trailer.ige OK (not activated HDR icon on TV)
LG_2_DEMO_4K_L_H_03_Daylight .ige ERROR (activates HDR icon on TV)
LG_2_DEMO_4K_L_H_04_UHD HDR Tech.ige ERROR (activates HDR icon on TV)
LG_2_DEMO_4K_L_H_05_Rays of Light.ige ERROR (activates HDR icon on TV)
Samsung_HDR _-_ Chasing_the_Light.mp4 ERROR (activates HDR icon on TV)
Thanks for the solution.
Where are you getting those sample videos from?
I tested with the demo here: http://demo-uhd3d.com/fiche.php?cat=uhd&id=150 [LG_Colors-of-Journey-HDR.mp4]
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helo futeko,
here is the link to my Demo UHD SDR/HDR file 12go (samsung,sony LG) with all LG Demo compatible with all tv brands.
i use them to test beta FW .
https://1fichier.com/?pbndzaq9jr
see you
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I also have no problem playing that file on with those same settings on a HiSense HDR TV. TV says HDR.
Display resolution: 2160p 60Hz.
Settings - More - Advanced Settings: Color space YCBCR 420 10bit, HDR Mode: HDR10.
Thanks for the reply.
I tried to set the q10 with your instructions but unfortunately I can not play the movies properly hdr.
These are my test video:
LG_2_DEMO_4K_L_H_01_Dolby Comparison_UHD.ige OK (not activated HDR icon on TV)
LG_2_DEMO_4K_L_H_02_Dolby Trailer.ige OK (not activated HDR icon on TV)
LG_2_DEMO_4K_L_H_03_Daylight .ige ERROR (activates HDR icon on TV)
LG_2_DEMO_4K_L_H_04_UHD HDR Tech.ige ERROR (activates HDR icon on TV)
LG_2_DEMO_4K_L_H_05_Rays of Light.ige ERROR (activates HDR icon on TV)
Samsung_HDR _-_ Chasing_the_Light.mp4 ERROR (activates HDR icon on TV)
Thanks for the solution.
I forgot to say you that....I have the same OLED LG TV of ALFONSO. (LG 55B6V)
All HDR Demos works in the USB TV by activating the HDR icon mode of TV.
Thanks
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I am downloading those samples and will test them, probably tomorrow. Big download.
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HDR is working for me only if HDR is auto...try it
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updating
I installed the CF 1.0.8-FUTEKO-EN. HMD-1.0.8 2016-10-12.193826 and everything works perfectly at 2160p, HDR Auto, 4.2.0. 10 bits.
Thanks for your help!! :D :D :D :D :D
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So fixed in 1.0.8..
I couldn't figure out why you were having the problem, so good news!
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I purchased the q10pr but I have some problems on my LG TV 65EG960V
- HDR
I can not play video in HDR doing activate the DHR window of my TV.
If I set the option on or SDR OTHER files (HDR video demo LG and Samsung) they are played, but the HDR does not turn on the TV.
In this case the set video output is irrelevant (444, 420, which is 8bit 10bit). The video is always played.
If I try to set the HDR option to Auto, 10 or 8 bits, any resolution you set the file plays video but I only see the colored oblique lines.
I would like at this point to understand the difference between the two options (SDR and HDR) setting SDR and if the video keeps the HDR even though the window of my TV does not fire
Do you have suggestions for solving these problems?
Thank you in advance.
Not resolved, I got the same problem here with HDR on LG OLED TV 55EF950V with CF 1.0.8 FW
Video: https://www.youtube.com/watch?v=rxugvGsBM5g&feature=youtu.be
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Not resolved, I got the same problem here with HDR on LG OLED TV 55EF950V with CF 1.0.8 FW
Video: https://www.youtube.com/watch?v=rxugvGsBM5g&feature=youtu.be
Thanks for the video. I have forwarded it to HiMedia.
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Have you change your display screen size position settings? You should have the setting as below
(http://i1378.photobucket.com/albums/ah119/cyrobyte/3ddfda6d-d9a2-4be3-af18-7d1ecae11e6c_zpsshehq6wt.jpg)
This solved on my LG TV
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Will try and feedback this evening
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TO follow...
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Have you change your display screen size position settings? You should have the setting as below
(http://i1378.photobucket.com/albums/ah119/cyrobyte/3ddfda6d-d9a2-4be3-af18-7d1ecae11e6c_zpsshehq6wt.jpg)
This solved on my LG TV
Did not change anything....
More other, when I set to YcbCr420 10bit with HDR AUTO, then I launch a movie or a demo file wich is NOT HDR, when I stop and go back to the settings, the Video Color Space is ALWAYS changed back to RGB444 8bits...
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More other, when I set to YcbCr420 10bit with HDR AUTO, then I launch a movie or a demo file wich is NOT HDR, when I stop and go back to the settings, the Video Color Space is ALWAYS changed back to RGB444 8bits...
Same here.
LG E6V
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My problem is finally settled. I actually had to adjust the size of the image on the screen but I did it through the system menu. No blue lines should remain between the image and the alignment frame. Now TV switches to HDR perfectly.
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My problem is finally settled. I actually had to adjust the size of the image on the screen but I did it through the system menu. No blue lines should remain between the image and the alignment frame. Now TV switches to HDR perfectly.
Did this also solve your problem :
"More other, when I set to YcbCr420 10bit with HDR AUTO, then I launch a movie or a demo file wich is NOT HDR, when I stop and go back to the settings, the Video Color Space is ALWAYS changed back to RGB444 8bits..."
I keep finding that setting randomly switching back to RGB444 8bits
I will try checking the screen size setting as well. Didn't have any problem at all with HDR though so doubt it's related. I am using a Samsung KS9500
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My problem is finally settled. I actually had to adjust the size of the image on the screen but I did it through the system menu. No blue lines should remain between the image and the alignment frame. Now TV switches to HDR perfectly.
Did this also solve your problem :
"More other, when I set to YcbCr420 10bit with HDR AUTO, then I launch a movie or a demo file wich is NOT HDR, when I stop and go back to the settings, the Video Color Space is ALWAYS changed back to RGB444 8bits..."
I keep finding that setting randomly switching back to RGB444 8bits
I will try checking the screen size setting as well. Didn't have any problem at all with HDR though so doubt it's related. I am using a Samsung KS9500
Old problem. They do not want to solve. Unfortunately... New firmware,new bug...
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This evening, I started my device and it was 1080p50hz... (i switched again to 2160p60Hz) and the Video Color Space was YcbCr420...8 bits. Won't switch to 420 10 bits saying "selected is not support".... >:(
.... and 444 8 bits no available too ! >:(
....and after playing demo (Sony_4K_HDR_Camp) or movie, the player goes back to 1080p50Hz !! >:(
PS: HDR Switch still works on his side
PS2: I just tried all Video Color Space settings, NO ONE is "supported" for now !
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Tonight I'm able to set YcbCr420 10 bits and after playing demo (Sony_4K_HDR_Camp) or movie, the player stay in 2160p60Hz
This player really do what he wants....
Another thing, bluetooth always turn ON when powering ON the player while it's been setted to OFF before...
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Tonight I'm able to set YcbCr420 10 bits and after playing demo (Sony_4K_HDR_Camp) or movie, the player stay in 2160p60Hz
This player really do what he wants....
Another thing, bluetooth always turn ON when powering ON the player while it's been setted to OFF before...
The consistency of 4K and HDR settings are being looked at by HiMedia. It's top priority as far as I'm concerned.
Bluetooth not retaining off setting after reboot has already been passed on as a bug.
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Same problem with LG OLED C6 and same thing on android 7.0, i hope himedia will correct that for christmas :P
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Hello everybody,
I have a real problem when i try to read a movie in X265 HEVC in 16/9 with my TV LG 65EF950V.
I make tests with at least two from my movies's library and notice that i have the problem only with X265 HEVC files.
The movies works fine but have the blue band at the top and bottom intead of black band ???
So any idea. Test with the internal Kodi Krypton and no problem but unfortunatly with Wrapper from the ANDROID 7. 2.0.0-FUTEKO-EN. HMD-2.0.0 2016-11-17.181855.
Others movies works fine. Thanks you for yours helps
[attachment deleted by admin]
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I'll try this evening a X265 HEVC too. Go the same TV as you except the size (55EF950V)
Will feedback as soon as it will have be done
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I'll try this evening a X265 HEVC too. Go the same TV as you except the size (55EF950V)
Will feedback as soon as it will have be done
Perhaps a setting about the Q10 Pro, think so.
Thanks a lot Fa ;)
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I'll try this evening a X265 HEVC too. Go the same TV as you except the size (55EF950V)
Will feedback as soon as it will have be done
Hey Fa.CH, thanks for your help, after testing with one of my movie X265 HEVC, by changing the setting HDR10 resolved the problem from blue bottom and top bands when playing movie in 16/9. Read now for all normaly black bands.
In mode AUTO don't work as well.
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you're welcome ;)
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This evening, I started my device and it was 1080p50hz... (i switched again to 2160p60Hz) and the Video Color Space was YcbCr420...8 bits. Won't switch to 420 10 bits saying "selected is not support".... >:(
.... and 444 8 bits no available too ! >:(
....and after playing demo (Sony_4K_HDR_Camp) or movie, the player goes back to 1080p50Hz !! >:(
PS: HDR Switch still works on his side
PS2: I just tried all Video Color Space settings, NO ONE is "supported" for now !
For all the LG OLED owners out there make sure you set HDMI ultra deep colour on the picture settings for the HDMI input you're using. THis will be off by default. 420 10 bit was then selectable along with 10 bit HDR
Hope this helps :)