futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: oktober on September 17, 2016, 02:12:45 PM

Title: [SOLVED] Internet via Ethernet doesn't work
Post by: oktober on September 17, 2016, 02:12:45 PM

Hi,
i have this configuration:
- Q5 Pro connected via Ethernet to ADSL Modem.

When i want to use internet, i power on my modem, then power on Q5.
Q5 doesn't recognize very well ethernet connection. Infact it says "Ethernet connected", but with a private IP (such as 192.168.x.x).
In this case i can't surf in internet. I must go to: settings =>Network=> Ethernet=> set "Auto" to off => re set "Auto" to On => after few seconds it reconnet to modem with another IP (pubblic).
Then it works.

Someone can help me?

Thank you very much

Title: Re: Internet via Ethernet doesn't work
Post by: Eriol on September 17, 2016, 10:56:40 PM

Just for testing:

0: Turn off modem and Q5 Pro
1: Turn on modem
2: Wait 5 minutes
3: Turn on Q5 Pro

Do you get internal or public IP with this?

Title: Re: Internet via Ethernet doesn't work
Post by: oktober on September 21, 2016, 09:31:54 AM

Thank you Eriol!

i've tried, and it works.
So, the problem is wait for a complete modem connection  first. Then turn on Q5.

Thanks!