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Product Support => HiMedia H8 => Topic started by: satusatok on August 26, 2016, 03:12:12 AM

Title: H8 not powering off using remote, no signal to TV
Post by: satusatok on August 26, 2016, 03:12:12 AM

Hello
I purchased a Himedia H8 from xxxxxxxxxxx a month ago. It worked fine until today when it froze watching kodi. I did a hard reset but it looks like the box is always on even when I use the remote to switch off.  There is no signal to my TV. Checked all wires, network...all fine.
Any idea or suggestion what to do?
Thanks

Title: Re: H8 not powering off using remote, no signal to TV
Post by: futeko.com on August 26, 2016, 09:12:24 AM

Try doing a firmware reinstall using the button on the back. Download and instructions here: http://www.futeko.com/newforum/index.php?topic=962.0

If that doesn't work then you'll need to contact the retailer you bought it off for RMA.