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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: Xar18 on July 22, 2016, 01:56:22 PM

Title: USB file playback - no files visible
Post by: Xar18 on July 22, 2016, 01:56:22 PM

Hi all,

Just purchased the Q5 pro and having some issues with USB playback, specifically:

USB drive attached to the USB 2.0 port
Contains mkv files from 15 to 45GB
All files are located in a named folder, not at the top level
USB is formatted in a Mac OS Journaled format

I can see the drive, but can't see any content. The only thing that appears under 'all content' is a file called 'view.xml'. This did originally exist at the tip level and I have since deleted, but it still appears as the only file under the 'all files' search option.

Any advice much appreciated...

Note that 100% of my playback will be via USB due to phyisical constraints.

Title: Re: USB file playback - no files visible
Post by: futeko.com on July 22, 2016, 02:44:58 PM

Mac OS file format is not supported by Android.

Suported file formats are FAT, exFAT, EXT, NTFS.

Title: Re: USB file playback - no files visible
Post by: Xar18 on July 22, 2016, 05:13:48 PM

Thank you very much. As using a Mac I assume I will need to Exfat for large files e.g. 15gb up to 40gb plus, unless you have any other suggestions (as a Mac doesn't support nfts)?