futeko.com FORUM
Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: mtenga on July 22, 2016, 07:45:33 AM
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1. I have the Q10 connected to my PC using the slave USB. There is an internal 3TB Toshiba drive which Windows sees but the Q10 does not. I have re-formatted using GPT and NTFS whilst the drive was in the Q10.
2. After a factory reset I installed Kodi from the store, which appears to be Jarvis. I installed the wrapper and this is showing in the Kodi directory. I've changed the audio options in Kodi to passthrough and yet I only get vanilla DTS and DD and not HD audio which my receiver is capable of. I am playing files over the LAN. In the Kodi passthrough options there was only "Dolby Digital (AC3) Capable Receiver" and "DTS Capable Receiver".
3. The stop and FW/RW keys do not work in Kodi, I'm using a Harmony ELite. I have to bring up the menu and scan from there. I've installed a Flirc with Kodi profile and that has made no difference.
Any ideas?
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1) You should take out the HDD and connect it directly to a (E)SATA port in your Windows PC. Then re-format it. Default settings (GPT + NTFS) should do it.
This results in a slightly different format but which is also compatible with Q10 Pro.
What you report has been observed before.
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1) You should take out the HDD and connect it directly to a (E)SATA port in your Windows PC. Then re-format it. Default settings (GPT + NTFS) should do it.
This results in a slightly different format but which is also compatible with Q10 Pro.
What you report has been observed before.
OK thanks, will try after work. I can see this is going to be a busy Friday night, hopefully not hair pulling all weekend :o
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2. After a factory reset I installed Kodi from the store, which appears to be Jarvis. I installed the wrapper and this is showing in the Kodi directory. I've changed the audio options in Kodi to passthrough and yet I only get vanilla DTS and DD and not HD audio which my receiver is capable of. I am playing files over the LAN. In the Kodi passthrough options there was only "Dolby Digital (AC3) Capable Receiver" and "DTS Capable Receiver".
Any ideas?
If you are using the wrapper Kodi audio settings don't make any difference. They are only for Kodi internal player (dvdplayer) and, since audio is 5.1 channel max with kodi internal player, the settings you see are correct.
Are you sure the wrapper is correctly installed? If you navigate to a video file in Kodi and press remote menu button do you get an option called 'play using..'? This gives you the choice of wrapper (default) or DVDplayer.
If the wrapper isn't installed then reinstall it by exiting Kodi then, from Q10 Pro home screen, going My Apps - Wrapper, and setting to wrapper playback.
The other problem that might cause no 7.1 audio is incorrect audio settings. Wrapper / himediaplayer audio settings are controlled by main system audio settings. So go Settings - Playback:
HDMI Output: RAW
HBR Output: RAW7.1
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2. After a factory reset I installed Kodi from the store, which appears to be Jarvis. I installed the wrapper and this is showing in the Kodi directory. I've changed the audio options in Kodi to passthrough and yet I only get vanilla DTS and DD and not HD audio which my receiver is capable of. I am playing files over the LAN. In the Kodi passthrough options there was only "Dolby Digital (AC3) Capable Receiver" and "DTS Capable Receiver".
Any ideas?
If you are using the wrapper Kodi audio settings don't make any difference. They are only for Kodi internal player (dvdplayer) and, since audio is 5.1 channel max with kodi internal player, the settings you see are correct.
Are you sure the wrapper is correctly installed? If you navigate to a video file in Kodi and press remote menu button do you get an option called 'play using..'? This gives you the choice of wrapper (default) or DVDplayer.
If the wrapper isn't installed then reinstall it by exiting Kodi then, from Q10 Pro home screen, going My Apps - Wrapper, and setting to wrapper playback.
The other problem that might cause no 7.1 audio is incorrect audio settings. Wrapper / himediaplayer audio settings are controlled by main system audio settings. So go Settings - Playback:
HDMI Output: RAW
HBR Output: RAW7.1
Unfortunately still not getting HD Audio. The wrapper seems to have installed properly.
It says "playercorefactory.xml already exist"
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OK, I can get HD audio by using SAMBA instead of UPNP access to files in Kodi. But still the Q10 refuses to see the 3TB internal hard drive despite Windows seeing it.
Any last ideas before I give up?
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OK, I can get HD audio by using SAMBA instead of UPNP access to files in Kodi. But still the Q10 refuses to see the 3TB internal hard drive despite Windows seeing it.
Did you re-format it as recommended? If not it will never work. Search the forum for the why.
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OK, I can get HD audio by using SAMBA instead of UPNP access to files in Kodi. But still the Q10 refuses to see the 3TB internal hard drive despite Windows seeing it.
Did you re-format it as recommended? If not it will never work. Search the forum for the why.
Yes I did. I formatted the drive in three different ways: esata; within Pc, within Q10 connected by slave. Still no joy.
The main reason for buying this was for internal hard drive support so no good for me if I cant get it to work.
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OK, I can get HD audio by using SAMBA instead of UPNP access to files in Kodi. But still the Q10 refuses to see the 3TB internal hard drive despite Windows seeing it.
Did you re-format it as recommended? If not it will never work. Search the forum for the why.
Yes I did. I formatted the drive in three different ways: esata; within Pc, within Q10 connected by slave. Still no joy.
The main reason for buying this was for internal hard drive support so no good for me if I cant get it to work.
Please do the show command fsutil fsinfo ntfsinfo x: as documented in my tutorial. http://www.futeko.com/newforum/index.php?topic=576.0
Never came across a HDD which finally could not be detected. Seen lot of troubles with some getting them to work though.
You can also use EXT4 (but not with Samba).
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OK, I can get HD audio by using SAMBA instead of UPNP access to files in Kodi. But still the Q10 refuses to see the 3TB internal hard drive despite Windows seeing it.
Any last ideas before I give up?
If your USB cable is still connected to the USB 3.0 slave port, please disconnect it and see.
What HM FW version?
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Your issues:
1.) You cannot use the internal HDD at the same time with Q10 and have it connected via the back USB with your PC.
The USB connection "overrides" the internal SATA and basically turns the Q10 into an external HDD.
Read here:
http://www.futeko.com/newforum/index.php?topic=932.msg7513#msg7513
2.)
When using the wrapper, the KODI audio settings are irrelevant for playback of DTS audio and the likes.
Go to Box settings/Playback and change settings there.
Somr people need HDMI output and HBR output set to Auto, some to RAW. Change settings around, try out files in KODI.
Worked for me.
3.) Map buttons on your remote using the Keymap editor addon in KODI (install via Programm addons).
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Thanks guys for suggesting removing the cable but it's now boxed up to go back so I can't test. If that is the problem then it's an unworkable solution having it plugged in to copy files and unplugging it for the player to see it., I rip discs three times a week. My WDTV does not work like that although admittedly it is much slower for file transfer. If Himedia can solve that I'll be back.
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What version of firmware you have?
Some people confirmed that USB3 Slave detection was fixed with 1.05 FW.
I didn't tried it yet.
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What version of firmware you have?
Some people confirmed that USB3 Slave detection was fixed with 1.05 FW.
I didn't tried it yet.
I was using 1.05 I think. I tried to update over the air but it was saying my firmware was latest if that confirms it?
As I say it is boxed now so I can't really check.
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What version of firmware you have?
Some people confirmed that USB3 Slave detection was fixed with 1.05 FW.
I didn't tried it yet.
I tried with all fw versions and does not work with any
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What version of firmware you have?
Some people confirmed that USB3 Slave detection was fixed with 1.05 FW.
I didn't tried it yet.
I was using 1.05 I think. I tried to update over the air but it was saying my firmware was latest if that confirms it?
As I say it is boxed now so I can't really check.
You can check the version under Settings - About
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What version of firmware you have?
Some people confirmed that USB3 Slave detection was fixed with 1.05 FW.
I didn't tried it yet.
I was using 1.05 I think. I tried to update over the air but it was saying my firmware was latest if that confirms it?
As I say it is boxed now so I can't really check.
You can check the version under Settings - About
As I've posted its boxed and ready to go back.
As confirmed above USB Salve detection does not work properly under any firmware.
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only it works with usb 2.0 to pc
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only it works with usb 2.0 to pc
But there is no usb 2.0 slave connection! Don't know what you mean. As noted above the PC sees the drive fine just that the Q10 won't, with the cable connected.
One thing I noticed playing American Sniper was that Kodi played it fine with atmos, but the inbuilt media centre app buffered and skipped constantly making it unwatchable. Don't understand why?
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HIMEDIA 3.0 slave, you must connect it to the PC with USB 2.0
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HIMEDIA 3.0 slave, you must connect it to the PC with USB 2.0
Do yo mean a USB 2.0 cable?
If so that would presumably kill the transfer speed.
I tend to believe the earlier explanation from Danceswithchickens regarding override.
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it just so , for sure firmware problem..
you have to use your USB 3.0 cable , but it just goes on usb 2.0
http://www.futeko.com/newforum/index.php?topic=1047.0
I opened a thread
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I suggest to connect with USB 2.0 B cable to USB 2.0 PC inside off use USB 3.0 B cable to USB 2.0 PC port.
You lost advantage of USB 3.0, but you have real chance to get working.
From softpedia forum users:
Q: External HDD with micro USB 3.0 always connect/disconnected from Smart TV/mediaplayer
A: Don't connect USB 3.0 cable to USB 2.0 port you have minimum chance to solved.
Use external power with Y cable or a micro USB 2.0 cable
(http://www.mediafire.com/convkey/aafb/lwdo9zjle0wxcm6zg.jpg)(http://www.mediafire.com/convkey/9bad/kyj6i53749748n6zg.jpg)
(http://www.cnx-software.com/wp-content/uploads/2014/03/micro_USB_3.0.jpg)
(http://www.mediafire.com/convkey/d32f/xpviytgqbbivcp2zg.jpg)
PS: Some models/revision of HDD never want to work with any mediaplayer or smart TV with USB 3.0 cable.
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there is talk that the USB 3.0 HIMEDIA slave does not do its duty, externally everything is ok
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The USB 3.0 cable type A and B should be fine as well , but the PC you have to attach it to the peripheral 2.0
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I know, read again first two line of post.
USB 3.0 B vs USB 2.0 B cable.
(http://www.mediafire.com/convkey/7f14/2r7d4aqtvdmuip1zg.jpg)(http://www.mediafire.com/convkey/a4a7/jsbyqh3b1c65gqqzg.jpg)
I suggest to connect with USB 2.0 B cable to USB 2.0 PC inside off use USB 3.0 B cable to USB 2.0 PC port.
You lost advantage of USB 3.0, but you have real chance to get working.
there is talk that the USB 3.0 HIMEDIA slave does not do its duty, externally everything is ok
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And don't expect cables of 5 m length to work with USB3.
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And don't expect cables of 5 m length to work with USB3.
to me it worked I with a 80cm maximum , but I had problem that I fell for the PC System..
this device is the one that requires,I tried everything to no avail
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And don't expect cables of 5 m length to work with USB3.
to me it worked I with a 80cm maximum , but I had problem that I fell for the PC System..
this device is the one that requires,I tried everything to no avail
You may try an Active USB 3.0 cable (thanks to pcristy) from Lindy, Startech etc. These cables have a build in repeater to boost the signal strength.
Going 5m+ with these cables should work also with USB3.
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try a total firmware upgrade of the system ie. a fresh install (pushing the pin behind). If that doesnt work, try resetting your amp settings.
I experienced no DTS HD audio in my system and discovered that it was the amp that had to be factory reset, subsequently other audio issues on HIMEDIA that was resolved by performing full upgrade of firmware.