futeko.com FORUM

Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: plasmapalle on July 05, 2016, 03:53:13 PM

Title: Subtitles in wrapper
Post by: plasmapalle on July 05, 2016, 03:53:13 PM
How do I get Swedish letters in subtitles in wrapper. Tried Nordic encoding but not working. In kodi it works ok...  The srt file is Swedish....of course...
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 06, 2016, 09:37:12 AM
I've tested some Swedish subtitles on 'Nordic(ISO8859_4)' setting and they look OK to me.

At least, they look the same as they do in a PC text editor with the dots and circles above letters. But I can't read Swedish so I'm probably missing something.

Can you point to an srt file where you see problems and explain what should be displayed vs what is displayed?
Title: Re: Subtitles in wrapper
Post by: jeps on July 06, 2016, 01:38:40 PM
Encoding of subtitles can be tricky, believe me I'm Danish :-)

Normally they are Unicode 8 or ANSI encoded (at least this is considered "best practise")
I normally convert all my subtitles to Unicode by using:  Notepad++
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 06, 2016, 05:12:32 PM
This one shows the Swedish letters as Squares in wrapper, but looks fine in kodi internal...

[attachment deleted by admin]
Title: Re: Subtitles in wrapper
Post by: Eriol on July 06, 2016, 06:47:05 PM
Encoding of subtitles can be tricky, believe me I'm Danish :-)

Normally they are Unicode 8 or ANSI encoded (at least this is considered "best practise")
I normally convert all my subtitles to Unicode by using:  Notepad++

I had also problem with hungarian (central european) subtitles. My solution was to convert the subtitle to ANSI encoding.
Actually I use ANSI only from a long time now, because as I noticed hardware players prefer it over Unicode.

@plasmapalle:
Your attached subtitle looks perfect for me with internal player on Nordic encoding.
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 06, 2016, 09:36:58 PM
When open the file in notepad++ it says ANSI.  But dont show the Swedish letters in Wrapper....
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 07, 2016, 10:36:37 AM
Try Baltic(CP1257) - near the bottom of the list.

Not geographically correct, I appreciate, but the srt file displays correctly with that setting.
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 07, 2016, 12:06:01 PM
I have tried all of them, but they are not giving the Swedish letters. Also tried to change the default subtitle settings but no good result..

So one option for me is to change the default player to Kodi dvdplayer instead of wrapper. Change the playcorefactory.xml to what?

So only use wrapper in Atmos Movies...
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 07, 2016, 12:50:32 PM
What aspect of the sample srt you posted does not display correctly using himediaplayer? It appears to display as it should when I test it.

Can you post a photo of the problem?

Modifying the wrapper to only play atmos audio  with rest going to dvdplayer should be possible via the audiocodec parameter, but it's not easy and will require some research into how the codec is reported within Kodi.
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 07, 2016, 04:30:41 PM
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 07, 2016, 04:52:07 PM
I don't get that with the sample you posted.

I get all the dots and circles above the letters as expected. See photos below.

That's with CP1257 encoding. Menu - Subtitle settings - Sub encode. Line spacing can also be adjusted in that menu - it's a bit tight in the second photo.

(http://www.mediafire.com/download/c5d4qsxb6de158l/swedsub1.png)
(http://www.mediafire.com/download/oljo4r7k85oy126/swedsub2.png)
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 07, 2016, 08:35:34 PM
Is the video/srt played with wrapper?   
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 07, 2016, 08:56:34 PM
This how it looks here:  playing with wrapper. Playing with kodi dvdplayer it looks like yours Pictures...

[attachment deleted by admin]
Title: Re: Subtitles in wrapper
Post by: Eriol on July 08, 2016, 07:37:40 AM
I got the same characters as futeko playing with wrapper if encoding is set to nordic.
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 08, 2016, 09:15:24 AM
Is the video/srt played with wrapper?

Yes, played with wrapper.

It also displays correctly on Western Europe (ISO8859_1) and Nordic (ISO8859_4) settings.

In fact, the only way I can get boxes like in your photo is to choose one of the Thai, Korean, or Hebrew options (non Roman alphabets).



Title: Re: Subtitles in wrapper
Post by: futeko.com on July 08, 2016, 09:22:24 AM
It's a puzzle to me why if you have the encoding / character set option set correctly you are not getting subtitles correctly displayed.

Where are you playing the files from? I guess if it's a network share then the share could be setup with charset options that are incorrectly transmitting the special characters in the srt file. You could test this by playing the same file from a USB drive formatted as FAT32.

I don't think it's a problem with Q10 setup, but to be sure you always have the option of a firmware reinstall. So resetting everything to factory state. There will be a new firmware next week so I advise waiting, but current 1.0.3 firmwares are linked to from here: http://www.futeko.com/newforum/index.php?topic=711.0
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 10, 2016, 09:09:56 PM
Well then, whats wrong with my Q10?
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 11, 2016, 10:46:06 AM
I think there's a problem with the subtitle file, probably not the file itself but how it's being delivered to the Q10 Pro.

Do you get the same problem with the srt / video played from a FAT32 formatted USB stick?
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 12, 2016, 07:55:43 AM
I uninstalled wrapper and playcore....   Not getting better.
I put the Movie and srtfile on a sdcard, Not getting better..
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 13, 2016, 02:40:00 PM
I have been through all the things I can think of.

The srt file you supplied displays as expected for me, and also for other users on this thread who've tested it.

My conclusion is that Q5/Q10 Pro can display Swedish srt subtitle without problems.

Ultimately, if you can't figure out why the file won't display on your Q10 Pro then you may be able to return for refund. Email us mail@futeko.com.
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 13, 2016, 07:31:08 PM
I wait until next firmware.
By the way I have tested several Swedish srt files, all the same result....
Title: Re: Subtitles in wrapper
Post by: futeko.com on July 14, 2016, 09:05:41 AM
I wait until next firmware.
By the way I have tested several Swedish srt files, all the same result....

Next firmware should available from this forum later today.
Title: Re: Subtitles in wrapper
Post by: plasmapalle on July 20, 2016, 09:17:55 AM
The new firmware works better...

But it is still something wrong.  I randomly have to choose between Auto and Nordic subtiitles encode. For the same video.