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Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: frankie13 on June 30, 2016, 07:02:07 AM

Title: wifi problem
Post by: frankie13 on June 30, 2016, 07:02:07 AM

it wont connect to my wireless router was working fine yesterday, now todays it says connecting then nothing then it trys to connect again but no luck

Title: Re: wifi problem
Post by: Brenus on June 30, 2016, 07:38:34 AM

Can you see your wifi networks in  settings when you turn your wifi on ?
If you can and assuming they have good signal its probably an authentication error.
Or check that you haven't got an IP conflict,  don't use fixed IP, use DHCP on your Q10 and router then turn your router and Q10 off and on and your router should then allocate it a place on your network.
In fact the first thing I would try before you do anything is to turn your router and box off leave about 10 seconds then turn back on.

Title: Re: wifi problem
Post by: frankie13 on June 30, 2016, 08:10:16 AM

ok will give it a go
      thank you

Title: Re: wifi problem
Post by: frankie13 on June 30, 2016, 09:36:15 AM

went back to ethernet working now