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Old Product Support => HiMedia Q10 Pro, Q5 Pro => Topic started by: MusiCManiaC on April 14, 2019, 07:59:27 PM

Title: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: MusiCManiaC on April 14, 2019, 07:59:27 PM

Hello,
Today after connecting q10 to the soundbar with HDMI,there was a problem in the form of no signal from q10.I have a satellite decoder connected to hdmi1 and q10 I have connected to hdmi2,after selecting hdmi2, there is no picture and the soundbar goes into hdmi1 mode... maybe someone knows the cause of the problem?

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: MusiCManiaC on May 06, 2019, 08:03:15 PM

No one really has an idea what can be a problem?  :(

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: pcristi on May 06, 2019, 09:30:53 PM

Try connect HiMedia box with HDMI CEC Less Adapter or cable with cut(broken) of pin 13.

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: MusiCManiaC on May 07, 2019, 05:47:05 PM

Thank you pcristi, it is about such an adapter?

https://www.ceneo.pl/58069475;pla?se=lcp8o6qA_escZauZkHXjVPUL_WUc7rQs&gclid=CjwKCAjw2cTmBRAVEiwA8YMgzUx2apqJGTgK-TkZAuOUswRwaEiD1BADXTCe06iu9TEXf0XWl3Zk2hoCm8wQAvD_BwE# (https://www.ceneo.pl/58069475;pla?se=lcp8o6qA_escZauZkHXjVPUL_WUc7rQs&gclid=CjwKCAjw2cTmBRAVEiwA8YMgzUx2apqJGTgK-TkZAuOUswRwaEiD1BADXTCe06iu9TEXf0XWl3Zk2hoCm8wQAvD_BwE#)

Of course, I do not want to spend my money unnecessarily ;),so I will ask if there is a way to quickly break the pin.

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: Mount81 on May 08, 2019, 05:17:45 AM

This one reported to work well. https://www.amazon.co.uk/dp/B00DL48KVI/ref=cm_sw_r_cp_tai_4-7BAb6ZV39FG (https://www.amazon.co.uk/dp/B00DL48KVI/ref=cm_sw_r_cp_tai_4-7BAb6ZV39FG)

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: MusiCManiaC on June 02, 2019, 08:01:18 PM

Unfortunately, buying an Lindy adapter did not solve the problem. Anyone have ideas how to solve this?

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: Joker on June 03, 2019, 12:22:13 AM

Have you tried a different HDMI cable to see if it is a cable issue?

Have you tried disconnecting the decoder and testing on HDMI1?

Does the Q10 work if you connect it directly to the TV?

Title: Re: Himedia problem after connecting to Soundbar Samsung HWN950
Post by: MusiCManiaC on June 05, 2019, 04:51:50 PM

Have you tried a different HDMI cable to see if it is a cable issue?

yes no change

Have you tried disconnecting the decoder and testing on HDMI1?

After disconnecting the decoder (hdmi cable out), the q10 image works correctly

Does the Q10 work if you connect it directly to the TV?

yes