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WARRANTY RETURN

Returns for repair/replacement are accepted within the warranty period, beginning on date of receipt.

In general, all products sold before 7-NOV-17 have a one year warranty and all products sold after 7-NOV-17 have a two year warranty.

To start a return, email [email protected] with 'WARRANTY' as the subject.

Include enough info for us to identify your order (e.g. your order number or Paypal transaction ID) and the reason for return. We will reply with an RMA number and a link to the warranty RMA form.

RETURN FOR REFUND

Returns for full refund are accepted within 30 days of receipt.

The customer pays all costs associated with a non-faulty return and is responsible for arranging the return. Returned goods must be in original condition, 'as new', with all original accessories, and in original undamaged packaging.

To start a return, email [email protected] with 'RETURN' as the subject.

Include enough info for us to identify your order (e.g. your order number or Paypal transaction ID) and the reason for return. We will reply with an RMA number and a link to the returns RMA form.

For more information on our warranty+returns see our WARRANTY page.

Egreat A5
ULTRA-HD 4K HDR
UHD+BD+DVD ISO FULL MENUS
EGUI 2.0 MEDIA INTERFACE

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