MEDIA BOX     OTHER
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TRACKING

We send all items by Royal Mail. They can be tracked here:

Tracking Number:

For items sent outside of the UK, more detailed tracking information may be available from your local postal service after the item arrives in your country.

UK DELIVERY

All UK orders with FREE WORLDWIDE shipping are sent 'Royal Mail Tracked 24'.

TrackingDelivery Time
Royal Mail 24No signature on delivery1-3 working days
Royal Mail Tracked 24Signature on delivery1-3 working days
Royal Mail Special Delivery 1pmDetailed tracking + signature on deliveryNext working day before 1pm

Maximum weight for sending by Royal Mail Special Delivery is 2kg. If you order multiple items and total weight is above 2kg we will send by an alternative next day courier service. Please contact us if you want us to use a specific courier.

WORLDWIDE DELIVERY

All non-UK orders with FREE WORLDWIDE shipping are sent by the fastest 'Royal Mail International' service. For most countries (see list below) this is 'Royal Mail International Tracked&Signed'. For countries where Tracked&Signed is not available this is 'Royal Mail International Signed'.

TrackingDelivery Time
Royal Mail International Tracked&SignedDetailed tracking + signature on delivery2-8 working days
Royal Mail International SignedSignature on delivery2-8 working days

Delivery time varies depending on how far you are from the UK. Typical recent delivery times are: Ireland - 2 working days, Netherlands - 3 working days, Sweden - 3 working days, France - 3 working days, Germany - 3 working days, Spain - 5 working days, Italy - 5 working days, USA - 5 working days, Australia - 8 working days.

Royal Mail International Tracked&Signed is available in: Argentina, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, India, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, New Zealand, Poland, Portugal, Romania, Russia, Serbia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, USA.

Maximum weight for sending by Royal Mail International is 2kg. If you order multiple items and total weight is above 2kg we will send by an alternative courier service. Please contact us if you want us to use a specific courier.

EXPRESS EUROPEAN DELIVERY

We now offer DPD Express Air 1-2 courier shipping to select European countries. Delivery time is 1-2 days, in most cases it will be next day. Cut off for same day collection is 10am, so if you order before 10am your item will begin it's journey same day, if it's after 10am then it will be collected next day.

The following countries are eligible: France, Germany, Italy, Spain, Portugal, Netherlands, Belgium, Sweden, Denmark, Luxembourg.

If you need express shipping and your country is not on this list please email us to get a shipping price quote. [email protected].

DELIVERY CUT OFF

Orders placed before 3pm will be despatched same day.

LOST 'UK. 1st Class' ITEMS

If you choose an untracked delivery option (i.e. 'UK. 1st Class') and the item does not arrive then we will wait 10 working days before considering re-sending the item. This is to allow an adequate amount of time for the item to get to you. Royal Mail 1st Class is not a time guaranteed delivery service. If you need an item urgently please use the 'UK. 1st Class Signed For' or 'UK. Special Delivery' options.

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