Future Entertainment Technology
• UK Stock. Free (UK) And Fast Royal Mail Delivery.
• 14 Day No Hassle UK Returns.
• 12 Month UK Warranty.
HiMedia Q5 4K3D
TOTAL FORMAT SUPPORT
£99.99 €127
Same day despatch on all orders placed before 3pm !
Home - Forum

THIS IS THE OLD (PRE JUNE 2013) FUTEKO FORUM.
THE NEW FORUM IS HERE

Kaiboer H1055 drive problems - futeko.com Forum

Kaiboer H1055 drive problems (Media Players (other))

by Homer, Saturday, August 20, 2011, 12:28 (1217 days ago)

Hi, I just bought a H1055 from you about a week ago, but I'm having a few problems.

  • Media is not scanned and added to any of the menus, I have to use the file manager every time instead.
  • I can't copy files between devices, I get the error "Remount failed". The same thing happens when I try to delete files.
  • I can't find the button on the remote for creating new folders. On the screen the icon looks like a magnifying glass, but there's no corresponding button that looks anything like that on the remote. I tried every single button using trial and error, and none of them are the right one. (Edit: OK, I just found it. It's the zoom button, which on my remote is just called "zoom", and doesn't have an icon).
  • And trying to add a new folder has no effect (no error message, but no new folder either)

I have a stack of HDDs and flash drives, and they all have the same problems with this device.

I'm using the latest firmware (20110420).

The only thing I can think of is the H1055 has some kind of permissions problem with the ext3 filesystem, which is what I use on all my storage devices, because I'm a Linux user. If that's the case then I have a real problem, because I have terabytes of files on these drives, and if I had to backup, reformat and restore all of them it would take me weeks.

Also it'd need to be NTFS, since FAT32 has partition and file size limits that makes using terabyte drives and huge MKV files impossible, and I'd end up with drives formatted using a filesystem that's only marginally supported on Linux, the one and only OS I use. I'd really rather not risk terabytes of data to a flaky filesystem.

(Edit: OK, I just formatted a spare flash drive to FAT32, and now I can magically create folders and copy files to that drive using the H1055, but media is still not being added to the menus).

I specifically chose the H1055 because it supports ext3. If it doesn't, then I'm afraid it's of little use to me.

Is this a bug that can be fixed somehow, or should I just return the product for a refund?

Kaiboer H1055 drive problems

by Homer, Saturday, August 20, 2011, 23:30 (1217 days ago) @ Homer

I also just discovered that it doesn't support Ogg Vorbis properly. It'll play the files, but it has no support for Vorbis comments (the Vorbis equivalent of ID3 tags), and thus I cannot list and select songs by album, artist, genre, etc.

Given that my entire collection of about 25,000 songs is in Ogg Vorbis format, this is a major problem. I had hoped to store them on the HDD I attached to the H1055, and make it my primary jukebox, but as it stands the music playback feature of this device is virtually useless to me.

Again, for me to re-rip and encode all that to MP3 would take me weeks, and I'd end up with two copies of everything for the sake of this one defective device, which I specifically bought because it claims to support Ogg Vorbis.

It also claims to support FLV files, but none that I've thrown at it so far have played. FLV is just a container format, so presumably it's the specific codec used in that container which it doesn't support. I don't especially care about FLV, but it would have been nice if it worked, since I copy a lot of stuff off YouTube.

I know the H1055 is cheap, but I had hoped it would at least live up to its basic description. Considering that this device actually runs Linux internally, I find it surprising it doesn't seem to support many Linux standards properly, like Ogg Vorbis and ext3, but has better support for Windows standards like NTFS and MP3. Bizarre.

I do a bit of programming (just a hobby these days), and if I had access to the Linux sources this box uses I might actually be able to solve at least the ext3 problem, but it seems Kaiboer doesn't provide the corresponding sources to the GPL licensed software it uses, which is actually a violation of the GPL.

So right now the only benefit this box gives me, over the built in player in my smart TV, is that it plays HD MKV video, which I must copy onto my ext3 formatted HDD by disconnecting it from the H1055, connecting it to my PC, copying across and organising videos using my PC, disconnecting it from my PC, reconnecting it to the H1055, then selecting titles through the file browser, since they won't show up in the Movie menu (because it's an ext3 formatted drive). And I need to do this each and every time I want to add new videos to the drive, because the H1055 apparently can only read from ext3 formatted HDDs, but can't write to them. Same thing for my music, only worse, because it won't even show the metadata for it, and thus leaves me to pick songs based purely on the file name, and not by album, artist or genre.

Frankly I'm not sure that's really worth 55 quid of my money.

Kaiboer H1055 drive problems

by futeko.com ⌂ @, Sunday, August 21, 2011, 21:30 (1216 days ago) @ Homer

The H1055 is based on the base Realtek firmware. This is Linux based but it doesn't mean it will support everything a Linux distro will.

OGG and Vorbis comments are open source standards and not inherent to Linux. The H1055 supports OGG files but not open source Vorbis comments (a quite unusual open source replacement for ID3 - for anyone reading this and wondering). The H1055 only supports ID3 tags.

The Ext3 problem needs investigating and will get that tomorrow. We use Linux exclusively and have used many Ext3 partitions with the H1055 without problems. We have had no problems adding these Ext3 partitions to the media database.

FLV is a container. The actual content can vary widely and, without posting codecs used, the reason you're experiencing problems cannot be determined. We have had no problems with FLV files before, including those downloaded from Youtube. It's not something that has ever been raised as a problem by other users before either. Please run mediainfo on the FLV and give us codecs.

http://mediainfo.sourceforge.net/en

The H1055 will support vastly more file formats than your TV. This is it's advantage.

Kaiboer H1055 drive problems

by Homer, Monday, August 22, 2011, 07:26 (1215 days ago) @ futeko.com

The H1055 is based on the base Realtek firmware. This is Linux based but it doesn't mean it will support everything a Linux distro will.

Well I'm not exactly expecting it to run OpenOffice, but if it's going to support a media codec at all then the least it should do is support it properly, and not leave people disappointed with a half-baked effort.

The H1055 supports OGG files but not open source Vorbis comments (a quite unusual open source replacement for ID3 - for anyone reading this and wondering).

No more unusual than the two entirely different and incompatible versions of ID3 (v1 and v2), neither of which are formal standards either. The Vorbis specification is fully documented, and of course all the necessary sources are also provided for free, so I really don't see why this would be a problem for Kaiboer.

The Ext3 problem needs investigating and will get that tomorrow. We use Linux exclusively and have used many Ext3 partitions with the H1055 without problems. We have had no problems adding these Ext3 partitions to the media database.

Well, not only does my unit not scan ext3 filesystems and add the contents to the media database, but it also can't write to those disks, e.g. creating new folders, deleting files, copying files and moving files. Perhaps the filesystem also needs to be writeable in order for the H1055 to add the media to its database (I assume it stores that database on the media itself). Have you been able to do copy and delete operations with ext3 filesystems on your H1055?

FLV is a container. The actual content can vary widely and, without posting codecs used, the reason you're experiencing problems cannot be determined. We have had no problems with FLV files before, including those downloaded from Youtube. It's not something that has ever been raised as a problem by other users before either. Please run mediainfo on the FLV and give us codecs.

Actually it seems there are just three video codecs commonly used in FLV files: Sorenson Spark, VP6 and AVC. From my tests, apparently the H1055 supports the older Sorenson Spark (which it identifies as H.263), the newer AVC (which it identifies as H.264), but not VP6, which is supposedly the most common Flash codec, and according to Adobe is "the preferred video codec to use when creating FLV files you intend to use with Flash Player 8 and higher", so it's rather surprising the H1055 doesn't support it.

Here's one example, as requested:

Video
Format : VP6
Codec ID : 4
Duration : 54mn 15s
Bit rate : 400 Kbps
Width : 640 pixels
Height : 426 pixels
Display aspect ratio : 3:2
Frame rate mode : Constant
Frame rate : 15.000 fps
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.098
Stream size : 167 MiB (83%)

I have a heap of VP6 Flash files like this. None will play on the H1055.

The H1055 will support vastly more file formats than your TV. This is it's advantage.

I don't really need it to support vastly more file formats, I just need it to support my collection of HD MKVs, my collection of Flash videos (including VP6), my collection of Ogg Vorbis music (including metadata), and be able to index, read and write to my ext3 formatted disks. From the product description, that is in fact what I expected it to do, but from the perspective of those things that actually matter to me, the H1055 only manages to achieve 4 of those 8 tasks.

If the ext3 issue can be resolved, then I suppose I can live with a score of 6/8, and the FLV thing is mostly just a minor annoyance, so really it'd be 6/7. But without read/write/index support on ext3, I'm afraid the H1055 is pretty much useless to me. And of course I remain very disappointed about its lack of support for Vorbis comments, since trying to find a song from a collection of 25,000, from a flat-file list without the benefit of metadata indexing, is extremely time-consuming and, for all practical purposes, impossible.

Kaiboer H1055 drive problems

by futeko.com ⌂ @, Monday, August 22, 2011, 11:26 (1215 days ago) @ Homer
edited by futeko.com, Monday, August 22, 2011, 11:38

Vorbis comments is a niche format. I'm completely with you in 1. knowing what it is and 2. thinking that it should be supported, but the way Realtek (and the format support in the firmware comes from Realtek so this is the case for every Realtek player) probably think is that it is used by very few people and so is low priority.

I have actually raised the Vorbis comment point with manufacturers before (in relation to FLAC where it is also sometimes used) and I will continue to press them to add support.

VP6 has been added to the most recent HiMedia firmware (15 August), so it is certainly possible with the Realtek chipset. I would even say it is likely that this will be added in the next H1055 firmware. Usually when format support is added it eventually filters out across all the Realtek players because they all have the same firmware base. I have raised this with Kaiboer so will have a better answer soon.

Just finished testing several Ext3 external hard drives and you are entirely correct. The H1055 will read from the drives but not write to them. It won't index an Ext3 drive either, which makes sense because it can't write to it. I am surprised this hasn't been picked up before and will update the specs on the website to accommodate this.

So, it looks like the player is not suitable for your use on Ext3 drives + Vorbis. If you want to return it then that's not a problem. Please use 1st Class Recorded post and send to the usual address. Because in this case our specs on Ext3 were not complete we'll pay for return postage up to the cost of 1st Recorded. This payment will be by Paypal on receipt of the player.

Email us for more details on the return: mail@futeko.com

Your requirements for a media player are quite specialist and I'm not sure if any players will fully satisfy them. For instance, all the Realtek players will share the lack of support for Vorbis comments, so this rules out maybe 80% of the market.

Traditionally the Sigma players (the other 20%) have had worse (or in fact none at all) support for Ext3 formatted drives so whether any of those would be suitable is highly questionable. I'm not sure on whether Vorbis comments would be supported on Sigma players either, and doing a quick search for the Popcorn Hour players it appears that it isn't.

Kaiboer H1055 drive problems

by Homer, Monday, August 22, 2011, 13:20 (1215 days ago) @ futeko.com

Thanks for your efforts pressuring the manufacturers to support these standards.

I'll return the product to you today.

Kaiboer H1055 drive problems

by Homer, Monday, August 22, 2011, 14:18 (1215 days ago) @ futeko.com

Your requirements for a media player are quite specialist and I'm not sure if any players will fully satisfy them.

Yes, most if not all consumer-grade STBs only properly support proprietary standards, and have little or no support for Open and Linux-based standards, even though (ironically) they're nearly all based on Linux (that's gratitude for you). That's why I was (initially) so pleasantly surprised to find a STB that not only appeared to supported ext3 and Vorbis, but did so very cheaply too. My elation was rather short-lived, however.

What's most frustrating is that all these standards cost nothing, in terms of licensing, to implement. That's why these manufacturers are using Linux, Busybox and other Free Software components in the first place. And yet they'll go as far as using those standards internally, but then not follow through by supporting them in the client software or client connections. It's completely senseless: almost as though they're only very reluctantly using Free Software and Open Standards, and then going out of their way to avoid the benefits. They also seem to have a casual disregard, if not outright contempt, for the Free Software license the software's published under, since few if any of them seem to provide the corresponding sources, as they're required to do under the terms of the GPL. You might want to discuss that with Kaiboer too.

Anyway, for a long time I avoided building my own HTPC, mainly out of laziness and apathy, since I had other, albeit less flexible solutions. It's also not the cheapest option, but it seems it is in fact the only way I'm going to get the functionality I want. And I don't really consider this a "specialist" requirement either, it's merely something I need to do because commercial vendors/manufacturers continue to ignore better, Open Standards, and thus the "majority" end up using closed standard products - which in turn fuels the vendors'/manufacturers' excuse that they're only "catering to the majority", in a self-fulfilling prophesy that perpetuates dependence on closed standards.

Kudos to you for making the effort, though.

Kaiboer H1055 drive problems (updates)

by H1055User_Jools, Friday, November 11, 2011, 14:39 (1134 days ago) @ futeko.com

VP6 has been added to the most recent HiMedia firmware (15 August), so it is certainly possible with the Realtek chipset. I would even say it is likely that this will be added in the next H1055 firmware. Usually when format support is added it eventually filters out across all the Realtek players because they all have the same firmware base. I have raised this with Kaiboer so will have a better answer soon.

Hello,

Just wondering...

Reference your comments re: VP6 in relation to the H1055 media player - any definite news/development/progress?

Also, as an associated point...

There seem to be a lot of updates for more recently-released media players - does this mean that the manufacturer is 'concentrating' on those (now/instead)?

(Obviously, I realise that certain updates are bug fixes, so are a priority-focus for the manufacturer, but you understand my point nonetheless?)

As an end-user, having made a purchase/commitment, it's always a bit concerning when updates become less frequent for the item that you've purchased and/but more frequent for the other players that you didn't.

Thanks and best wishes.


Jools

THIS IS THE OLD (PRE JUNE 2013) FUTEKO FORUM.
THE NEW FORUM IS HERE

Acceptance Mark Terms & Conditions of Purchase
All prices include VAT at 20%
© futeko.com 2013